Disappointing
I purchased the Pure Advance Plus scooter, which is fine itself. What I don't expect is to experience a tyre puncture on tarmac surfaces after <50 miles of usage. Support seems slow and promised to foot the bill for replacements and now seems to have stopped communication, instead sending me an invoice. I understand that punctures occur, but I don't expect it to occur within just a few days of usage on flat ground. I was also advised by a friend that Tyre slime is (practically) a necessity on e-scooters, something which, in my opinion, should be stated in the manual. This would have most likely avoided the issue in the first place.
