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Publicstorage Reviews

3.9166666666666665 out of 5 stars
3.9166666666666665 out of 5 stars
3.9
|Great|12 reviews

Last reviewed 4 days ago

TrustScore

3.9
3.9166666666666665 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Public Storage receives a mix of feedback from its customers, with many highlighting the cleanliness and security of the facility. Reviewers appreciate the well-maintained units and the helpful staff, noting that the rental process is straightforward and efficient. Several customers express satisfaction with the location, citing its convenience for both personal and business storage needs. However, a common complaint is that the pricing is perceived as high, with some describing the facility as "decent but overpriced." While many find the service reliable and the environment secure, others mention frustrations with increasing rates and crowded conditions during peak times. Overall, Public Storage is seen as a solid option for storage, though some customers feel the costs could be more competitive.

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Based on reviews, created with AI

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See what reviewers are saying

Kevin Hernandez
Kevin HernandezFeatured

4 days ago

4 out of 5 stars

Hassle-free experience

Simple rental process and never had any problems accessing my unit. Fair pricing and the facility stays clean.

Margaret Brown
Margaret BrownFeatured

4 days ago

5 out of 5 stars

Perfect for my moving situation

Needed storage quickly during a cross-country move and they had availability right away. Easy online rental process and the facility is well-maintained. Prices are reasonable for the area.

Daniel Davis
Daniel DavisFeatured

4 days ago

5 out of 5 stars

Reliable storage solution

Using this place for business inventory storage and it's been great. Professional staff, secure facility, and they even helped me find a larger unit when I needed to expand. Highly recommend for busin... See more

Kenneth Martin
Kenneth MartinFeatured

4 days ago

3 out of 5 stars

Convenient but could be better

Location is perfect for me since it's close to home. However, the hallways can get pretty hot in summer and there's no climate control in the regular units. Staff is friendly enough.

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Kevin Hernandez
Kevin Hernandez
1 reviews•Experienced
Featured
5 days ago
4 out of 5 stars

Hassle-free experience

Simple rental process and never had any problems accessing my unit. Fair pricing and the facility stays clean.

Helpful?
Margaret Brown
Margaret Brown
1 reviews•Experienced
Featured
5 days ago
5 out of 5 stars

Perfect for my moving situation

Needed storage quickly during a cross-country move and they had availability right away. Easy online rental process and the facility is well-maintained. Prices are reasonable for the area.

Helpful?
Daniel Davis
Daniel Davis
1 reviews•Experienced
Featured
5 days ago
5 out of 5 stars

Reliable storage solution

Using this place for business inventory storage and it's been great. Professional staff, secure facility, and they even helped me find a larger unit when I needed to expand. Highly recommend for business use.

Helpful?
Kenneth Martin
Kenneth Martin
1 reviews•Contributor
Featured
5 days ago
3 out of 5 stars

Convenient but could be better

Location is perfect for me since it's close to home. However, the hallways can get pretty hot in summer and there's no climate control in the regular units. Staff is friendly enough.

Helpful?
Michelle Anderson
Michelle Anderson
1 reviews•Contributor
5 days ago
3 out of 5 stars

Clean facility but pricey

The storage units are clean and the facility feels secure, but the monthly rates have gone up quite a bit since I started renting here two years ago. Still convenient location though.

Helpful?
Jessica Moore
Jessica Moore
1 reviews•Contributor
5 days ago
4 out of 5 stars

Great location and clean units

Been using this facility for 6 months now and overall very satisfied. The units are clean, well-lit, and security seems good with cameras everywhere. Staff is helpful when I've had questions. Only minor complaint is the gate sometimes takes a while to open.

Helpful?
Joseph Martin
Joseph Martin
1 reviews•Contributor
5 days ago
2 out of 5 stars

Decent but overpriced

The facility itself is fine - clean, secure, well-maintained. But the prices seem high compared to other places in the area. You're paying for the brand name I guess.

Helpful?

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Ashley Johnson
Ashley Johnson
1 reviews•Contributor
5 days ago
4 out of 5 stars

Good option in busy area

Found this place when I desperately needed storage and they delivered. Clean units, good hours, and the location works well for my schedule. Pricing is fair for what you get.

Helpful?
Mark Perez
Mark Perez
1 reviews•Contributor
5 days ago
5 out of 5 stars

Very satisfied customer

Been here for over a year storing furniture during apartment renovation. Never had a single issue, staff remembers me and is always friendly. The online payment system works great too.

Helpful?
Richard Thomas
Richard Thomas
1 reviews•Contributor
5 days ago
5 out of 5 stars

Excellent customer service

Had an issue with my access code and the manager went above and beyond to help me get into my unit on a Sunday. Really appreciate the personal attention and quick problem-solving.

Helpful?
Amanda Lopez
Amanda Lopez
1 reviews•Contributor
5 days ago
3 out of 5 stars

Mixed experience overall

The good: clean units, decent security, helpful staff. The not-so-good: prices keep increasing, and the facility can get crowded on weekends making it hard to maneuver larger items. It's okay but not amazing.

Helpful?
Jessica Garcia
Jessica Garcia
1 reviews•New Reviewer
5 days ago
4 out of 5 stars

Good security features

Lots of security cameras, good lighting, and electronic gate access make me feel confident storing my belongings here. The facility is always clean when I visit. Would recommend to others.

Helpful?

Frequently asked questions for Publicstorage

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About Publicstorage

Public Storage is a self-storage company that provides rental storage units and facilities for personal and business use. The company operates storage facilities where customers can rent units of various sizes to store belongings, inventory, or other items on a short-term or long-term basis. They typically offer features such as security systems, climate-controlled units, and convenient access hours for their customers.

Company information

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Category

Business Services

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