Review summary

PSA Finance UK Limited has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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PR

PAUL RICKARDS

5 out of 5 stars
I have been using PSA Financial…

I have been using PSA Financial Services Limited for two years now following a recommendation to seek advice on ameliorating all of my work pensions. Raividas Jay has met with me to undertake a review of my pension plans and the trends for each year as my financial circumstances might change occasionally. The meetings are informal and are geared towards securing the best outcome for me rather than anyone else so is truly independent of other interests which is great. I would highly recommend them as a company and for the support their staff provide.

DF

DECHATRETTE FREDERIC

1 out of 5 stars
Plus que lamentable refus de stellantis…

Plus que lamentable refus de stellantis de modifier une date de prélèvement pour le crédit voiture prélever le 31 le salaire est virer le 2 ou 3 donc découvert tout les mois 👎 malgré 3 appels et un courrier rien à faire je suspend le prélèvement et saisie le médiateur ce jour

FP

Fotojope P.

5 out of 5 stars
La experiencia perfecta

La experiencia perfecta, Pascal el vendedor de Carza, muy atento, me ha acompañado en mi primera experiencia con un Peugeot 2008 híbrido automático, de momento la experiencia genial.

MC

Ma Carmen Baquero

5 out of 5 stars
Todo genial

Lo mejor la atención de Jordi del concesionario Opel de Mataró. Sus explicaciones y seguimiento correctísimo. Acabo de comprar el coche así que espero todo siga bien.

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All reviews

317 total • Write a review

Showing 31 - 40 of 313 reviews
MF
5 out of 5 stars

Very helpful sales person

Very helpful sales person. Explained everything in detail and answered all our questions.

Date of experience: April 3, 2023

V
1 out of 5 stars

In seguito al pagamento dell’ultima…

In seguito al pagamento dell’ultima rata mi mandano un avviso di imminente iscrizione al SIC per un primo ritardo mai esistito in quanto pagata con regolarità. Ho inviato PEC per chiedere delucidazioni e se il caso ho dato disponibilità a dimostrare con ricevuta. Qualora accadesse qualcosa adiró vie legali e psa bank come Peugeot non vedranno più la mia faccia, visto che entrambi di problemi ne hanno creati.

Date of experience: April 1, 2023

M

MOR

US

5 out of 5 stars

Quick, easy and great service

Super easy and clear. Extremely friendly and helpful. Explained all paperwork out to me. And I was on my way in my new car in no time.

Date of experience: March 23, 2023

PP
1 out of 5 stars

Grandes estafadores con un TIN carísimo…

Grandes estafadores con un TIN carísimo después en el contrato te ponen cosas que no sabes que te las ponen para darlas de baja eso tienes que hacerlo tú ellos ni se molestan nunca más primer y último coche de esta marca y nunca más una financiación

Date of experience: March 22, 2023

CY
1 out of 5 stars

Abysmal customer service

Abysmal customer service, absolutely shocking. First person I spoke to made no attempt to help me and said all he could do was log a complaint and someone would be in touch. I then get a voicemail from a second person to resolve my complaint saying nothing they can do and to call the dealership where I got the car. This was despite me telling them the dealership never reopened after Covid lockdown. No letter, email or information on next steps for the complaint if I wasn't happy with the outcome. I work in customer service and would be ashamed if this was the level of service me or any of my team provided. Disgusting.

Date of experience: March 19, 2023

_
1 out of 5 stars

Son unos estafadores

Son unos estafadores, lean bien el contrato antes de firmarlo por el telefono, y tengan cuidado por que van a buscar cualquier despiste para sacaros todo el dinero que puedan.

Date of experience: March 15, 2023

SS
3 out of 5 stars

Certificat de cession de véhicule…

Certificat de cession de véhicule demandé et toujours pas reçu 1 mois après.

Date of experience: March 9, 2023

JP
1 out of 5 stars

Estafadores

Estafadores. Poco empaticos y usureros. No vuelvo a realizar ninguna gestión con ellos

Date of experience: March 8, 2023

G
1 out of 5 stars

The biggest bunch of gangsters I’ve…

The biggest bunch of gangsters I’ve ever had the displeasure of dealing with. Their website is utterly appalling, their staff are smug and on the whole utterly woeful. Make sure you have an extra £1000 or more in your bank account to be able to pay them for a car you’ve had for four years that doesn’t have a blemish on it and is 8000 miles under the agreed mileage but their gangster inspectors find multiple issues with. Funny though as these charges only seem to apply when you don’t extend your agreement. When I handed back my previous car for another one I had, no such issues or charges applied. Mmmmmm I wonder why? Could it be I was ending my agreement with them???? One of the worst companies I’ve ever dealt with. In the end paying the £1250 was worth it so I never have to speak to, receive a letter from or hear the name PSA finance a subsidiary of we will rip you off LTD again.

Date of experience: March 6, 2023

GJ
5 out of 5 stars

Subnormales

Si quereis que os roben, engañen, acosen y os tomen como basura, comprar y financiar el coche en PSA.

Date of experience: March 2, 2023

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