PS
PSA Finance UK Limited
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Abysmal customer service
Abysmal customer service, absolutely shocking. First person I spoke to made no attempt to help me and said all he could do was log a complaint and someone would be in touch. I then get a voicemail from a second person to resolve my complaint saying nothing they can do and to call the dealership where I got the car. This was despite me telling them the dealership never reopened after Covid lockdown. No letter, email or information on next steps for the complaint if I wasn't happy with the outcome. I work in customer service and would be ashamed if this was the level of service me or any of my team provided. Disgusting.