Prospect Estate Agency Reviews

Beth and her team dealt with the sale of my property. Beth was very responsive and professional throughout the whole process and always happy to help. I would highly recommend Beth and the Prospect team. A pleasure to deal with.

Prospect Lettings have been excellent over the last year while renting a property through them. Extra thanks go to Lauren and Nikki, who have been so helpful with any queries or issues. Would definitely recommend.

Our property is looked after by Nikki G a member of Prospect's Property Management department. She takes away any of our tenancy and property management worries. She is a good communicator, is always promptly available when we need to contact her and she makes sure that any necessary aspects are followed up to conclusion. Would therefore recommend based on our experiences so far.

By far the best service one could’ve wished for, so if you are thinking about buying or renting your next home? I’d definitely give them a chance. Can’t fault them at all, really impressed from start to finish with the customer service and support! Will happily use them again in the future

Stefano & the team helped me & my partner so much with the referencing process for our new tenancy. I am self-employed which added some complexity, however Prospect were patient and helpful the whole time. Thanks! We can't wait to move in

We just rented a property via Prospect. Normally, we get led around in a rush when viewing rental properties, but the agent in this case was really good and took the time to show me around properly. Once we decided to move forward, Stefano was great in the office, helping to get everything signed off quickly as well as answering questions in a very friendly manner!

I recently purchased a property through Prospect, and my contact for viewings was Abi Heppner. From the very outset, Abi’s service was nothing short of outstanding. She was extremely helpful, and has great knowledge about the local area and the property market in general. This made my experience very pleasant and as smooth as possible.

Couldn’t have asked for a more on the ball, understanding, professional and friendly team. Matt was incredibly knowledgable and always had suggestions or advice to give. Couldn’t recommend them more!

Beth at Prospect was helpful, informative and supportive throughout my recent house sale. I was selling my family home where I grew up and have nearly 50 hrs of memories. Beth was professional, friendly and also exceedingly respectful and kind, given that it was a sale following a bereavement. Highly recommend, and thanks again Beth.

Charlotte from Prospect was brilliant. She was very quick to respond to any queries and questions and found the perfect place for me to rent. However, dealing with "goodlord" was a pretty horrendous experience. They are far more interested in trying to sell you insurance, utilities and broadband than anthing else. If being forced to use "Goodlord" be prepared to receive an onslaught of cold-calls, texts and emails, all claiming to be either "on behalf of" or "in connection with" Goodlord.

Charlotte was excellent from the start with helping us find a property and the whole process after that. Regular contact and keeping us in the loop was fantastic and she made the whole process of moving feel easy. Was happy to answer any questions if we had them and this helped with the overall process. Can’t thank Charlotte and the Prospect team enough for helping us!!

The team at Prospect are a pleasure to deal with. Organised, well informed and great communicators.

Abi Hepner has fantastic communication skills and has really made me feel reassured that my house sale was in the best hands. I have been kept up to date throughout and given helpful suggestions to improve on feedback. Thank you to Abi and the team at Sandhurst!!

Abi is a great example of what a good sales person is. She came across as knowledgeable, polite, responsive without being pushy or impatient. I had a fantastic experience with her.

Good professional service and regular follow up before and after letting the property. Special call out to Charlotte.

What an outstanding service from start to end. It’s been a long ride, but throughout we have always felt like every member of the team at Prospect is ‘on it’. The communication has been outstanding and the team have been really proactive in getting everything over the line. Matt was the first member of the team we spoke to at Prospect and has remained our key contact throughout, he’s somehow managed to either take every call we make to him, or at worst, return it before the day is out. Michael and Beth have also been wonderful - providing cover if Matt is away and making sure we’re constantly updated. The whole team have been incredibly polite, helpful, efficient and very effective - I can’t recommend this agency highly enough! Thank you all for your unwavering support.

Michael and the team at Prospect have extensive knowledge and expertise, which is applied meticulously to ensure they get the right outcome. Having worked with Michael on a recent property sale I can say with confidence his approach to the sale process, knowledge of the local area, competence and communication style allowed for he to feel comfortable that I was in good hands. Due to unforeseen circumstances the sale was not quite as smooth as we all had hoped but he never wavered, dedicated to working hard with me and potential buyers to ensure we achieved the right price from the right buyer. I will forever be grateful for him and his colleagues support and would (and gave) recommended Prospect to friends and colleagues.

Michael went the extra mile to guide us through two sales of houses . The sales had some challenges which he was able to help both us the seller and the buyer to understand and quantify. This was perhaps more of a challenge given the cultural backgrounds and different approaches to buying and selling of property. I can recommend Michael and his team.

I am super satisfied for the service that Charlotte delivered to us. She was very nice everytime when I ask something to her. She is also very well organized and clarifying the steps moving forward. Her goal was to make landlord and tenant happy. We finally rent the house which was exactly what we were looking. Thanks Charlotte and happy to work with you.