Nikki at the Wokingham branch has been…
Nikki at the Wokingham branch has been an excellent agent for me over the past 7 years. Always ready to problem solve. I would recommend her

10 months ago
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
10 months ago
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
Nikki at the Wokingham branch has been an excellent agent for me over the past 7 years. Always ready to problem solve. I would recommend her
Sasha has been very helpful and responsive with our queries throughout our tenancy. But in general the overall experience so far with Prospect has been pleasant.
I would like to express my gratitude to a special person named Lynne from Prospect who made the check in and after check in process smooth. Her after sales service is absolutely amazing as she has been efficiently and promptly responding to our queries and issues. Thank you Lynne! You are an asset to Prospect . I would highly recommend Prospect for lettings and sales!!
Sasha has been really helpful and quick to resolve any outstanding issues that i might have at the property i am renting
Abi, was really helpful and showed around the property very nicely even though we were late on agreed time. Great experience overall.
Abi showed us around a property and she was great. Knew everything about the property and could answer all my questions. Very helpful.
Prompt, Freindly and Professional services in carrying out Tenancy renewal by Sasha Byrne @Prospect.
Charlotte Morgan - went above and beyond, her customer service skills are excellent - would recommend Thanks Charlotte
As a landlord, I am pleased with the service provided by Sasha Allen. She consistently responds in a timely manner and diligently works to resolve any issues that arise. Her professionalism and dedication are truly commendable.
We have always received fantastic customer service from Sasha at Prospect Estate Agency. She is very responsive and very efficient. A trustworthy and highly recommended estate agent
I have always had a quick response from whichever section I'm dealing with. Prospect is thorough, understanding, and principled. I hope to use them my Agents again, in the future.
From Ed showing us around the property to Nikki dealing with all communication and documentation, easy to communicate friendly and professional. Nikki has supported us throughout the whole process answering any questions we had.
Really helpful staff, Abi was lovely and ever so helpful. Nothing was too much to ask! Great estate agents. Fully recommend :)
Great agent!
I had a viewing with Charlotte Morgan She explained to me about the flat before going in and once we spoke she then gave me a tour around the flat and told me everything I needed to know. Really nice and friendly and very knowledgeable about the places she offers. I would highly recommend personally to others.
Abi (Crowthorne branch) was the right combination of professional and personable. She was knowledgeable, helpful and was quick to send me details of a similar property that I may have been interested in.
Prospect Sandhurst have been brilliant so far in mine and my partners first time buying journey. A special shout out to Abi H who has gone above and beyond in terms of suggesting houses that fit all our requirements and always quickly finding suitable times for viewings - as well as staying overtime at our 2nd viewing!
My enquiry and subsequent viewing was handled extremely professionally.
Just to say how delighted we were with the service offered by Prospect estate agents, right from the first call, Abi Heppner dealt with us in a very professional way, taking the time to understand our needs and what we were looking for before arranging a viewing on a property we had seen on there website. Abi also did the viewing which was conducted in a very calm leasurely manner, answering and questions we had and also giving us an insight into the local amenities Thank you so much Abi
Charlotte, from Wokingham, has been extremely professional. She has understood my needs and managed them accordingly. A great listener and actions things quickly. Very polite and astute.
Based on analysis of 42 reviews rated 1-2 stars for Prospect Estate Agency
“Subject: Unprofessional Conduct and Mishandling of Property Viewing Dear Sales Manager, Prospect Estate Agency – Rea...”
“I am landlord with prospect, if you are looking for an estate agent”
“This feels less like standard procedure and more like a personal vendetta in response to my earlier, honest negative...”
“Subject: Unprofessional Conduct and Mishandling of Property Viewing Dear Sales Manager, Prospect Estate Agency – Rea...”
“Shortly thereafter, I was informed by my cab driver that further delays of 5–10 minutes were likely due to continued...”
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Prospect Estate Agency is a leading property service provider operating in Berkshire, Surrey, and Hampshire. Established in 1990, the company specializes in helping clients buy, sell, rent, and let residential properties. With a strong focus on personalized service, Prospect Estate Agency aims to meet the unique needs of each customer, whether they are first-time buyers, seasoned investors, or landlords managing multiple properties. The agency offers a comprehensive range of services, including property valuations, marketing strategies for sellers, and support for landlords navigating the rental market. Prospect Estate Agency is dedicated to facilitating smooth and successful property transactions, making it a trusted choice for individuals and families looking to achieve their real estate objectives in the Home Counties.
Prospect Estate Agency receives overwhelmingly positive feedback, particularly highlighting the exceptional service provided by staff members like Beth and Michael. Reviewers frequently commend Beth for her proactive communication and support throughout the selling and purchasing processes, often noting that she made what could be a stressful experience enjoyable. Many customers report quick sales and efficient handling of transactions, with properties selling in under a week and seamless transitions into new homes. However, a small number of reviews express dissatisfaction, citing unprofessional conduct and mishandling of property viewings at the Reading branch. Despite these criticisms, the majority of consumers appreciate the agency's dedication and effectiveness, making Prospect Estate Agency a highly recommended choice for property transactions.
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