Premium Health Reviews

Good communication

I was disappointed in the beginning. Left a not so nice text. Jill called me right away to find out how she could help. Well I should've called first. Jill calmed me down and helped me understand the program. Customer service is awesome. Since talking with her I've decided to stay with it and I'm happy looking forward to my weightloss .

I signed up with this company & product & Feb. 2024. I received be my vial in March. Started the program. Was doing fine. I paid February, March, April, May. I sent a message after the May payment & asked if my second vial was being sent because they had already taken out the first payment for the next bottle. Their response was that they sent a four month supply in that bottle. When they specifically say they send three months at a time. They wanted a pic of my vial. I sent a pic of the vial & noticed it expired in April. Mind you i received it, started in March & they said that vial was good for four months with but expired in April. When I pointed out the expiration date they said they would send a replacement free of charge. They charged me in June for that bottle. I had to fight for my money back. They did refund. Sent no further vials. I sent the a message the beginning of July. They charged me again in July. I told me they needed 30 days notice for cancellation. I told them then they owed me more product. Because even with the refund for the free vial in June I had paid another two months worth. They told me I had already gotten my product. Mind you all I received was my 1st vial that was only good for two months because of the expiration date. Then they sent the “Free replacement vial.” So the free vial was never free & again that just replaced the expired portion of the other bottle. Also the replacement vial came from another pharmacy & I had no results with that one. And now again they are charging me for July. Bottom line. Do not trust this company. They have been a headache from day one pretty much.

Great customer service! A little confused on the dosage at first but overall a great experience.

I started out at 198 three months later I'm down to 164. I'm going to try the maintenance program to see if I can keep myself at a steady level but this program works. The people are very very nice and they do get back to you it may take a day, but they do get back to you. I like this company. I recommend it to anyone who wants to lose a nice chunk of weight.

Excellent customer service, very knowledgeable, quick response, very well priced, and providing any care I needed.

Hi all this is an edited review about Premium Health. My last review was not a good one for this company. A manager from Premium Health name Magaly called me and let me vent on her I told her everything that I went thru. To make things right with me she refunded my $ 275 and in the process of send me a new vial for free. She has kept in constant contact with me and was really concerned about my experience. Magaly knows what customer service is about. This kind of customer service hardly exist anymore. She is the one that needs to be running this company. Thank you for restoring my faith.

Loved mental health training.

I’ve only just begun on this journey but have been so impressed with everyone at Premium Health! I look forward to success with their help!

The people are friendly, responsive and encouraging. I was able to reach my weightloss goal without difficulty.

I highly recommend this company, always responded to my questions and concerns. The medicine is shipped directly to your home and instructions are inside packaging.

Very happy with the service I have received. My results have been amazing. The support and customer service is superb throughout the organization.

Easy sign-up, quick medical feedback/prescription, low cost, etc. I had great results from semaglutude, losing over 10% of body weight. Life changing results.

Great communication and responsiveness. Between their price guarantee, willingness to answer all questions, and not making me feel like just a number, I highly recommend Premium Health.

The attention to details and the communication between those in the company, starting with the director, Rumi, is truly inspiring. I felt and feel that I have a true partner who truly cares about my weight loss journey. I cannot recommend this company enough to any others who are looking for a reputable and honest company for weight loss!!

Premium Health is always very supportive and responsive to my questions and concerns as they arise. I never have to wait more than a few minutes to connect with an actual person, which is quite different than other health platforms who only offer appointments weeks (and sometimes months) out. I also appreciate that I can text them and always get an actual person, not a bot, responding to my questions. Today I was helped by Ramin, who understood my questions and concerns and was able to address them quickly, thoughtfully, and compassionately. Definitely the best company I have worked with so far. :)

Thie was an easy process. The medical staff is professional and understanding. Questions were answered with precision and with the research to back it up. I left with confidence that my concerns were taken to heart.

Easy to get ahold of. Fast service and very professional!

These guys are awesome I would not go anywhere else from a scale of 1 to 10 I give them a 15 they always answer the phone we have any shipping problems they took care of it right away they're awesome I started in March of this year highway 305 lb here it is at the end of m a y I weigh 245 lb I did not ever feel sick at any time I always felt great I went from three extra large shirt 44 pants size I where extra large shirt and 36 pants within a few months I feel awesome I used to have hunger pains couldn't wait to get off work and go get me something to eat from the drive-thru I do not do any of that now and I feel 100% awesome thanks to these guys my goat is 200 lb and I will get there I will not ever use anyone else and I'm just a regular guy nobody special my weight loss is amazing I feel so much better thank you guys

Customer service has been overly accommodating and pleasant. No hidden fees or surcharges is what prompted me to make the switch to Premium Health from Next Medical.