Premier Stores Reviews

Premier store in Abertillery the only post office near me and usually visit there and the ladys are very nice and helpful 5 stars for them but today I went there and there was a man it was a nightmare was trying to get to the post office in the back and there was beer and wine boxes all over the floor, I managed to get down one line but could not get out the other end. The man said go back and go up another I said I can't there is no room so in end he moved the beer and I got there finally. But on way out I said its a trip hazard and he said don't come in again (RUDE) The man did not think I heard him but I did. For someone in a wheelchair to come into a local post office and be treated that way is unacceptable. In the end a man from outside came in and helped me life saver. While the man that worked there watched.

Went to the Premier Licensed Grocer in Halfway Cambuslang Glasgow. Tried to buy 2 bottles of Mountain Dew which were labelled 2 for £2.00. The man behind the counter asked for £2.38. I said the bottles say 2 for £2.00 he said no it's coming up £2.38. I said you can't sell bottles for £2.38 when they are clearly marked 2 for £2.00. After fighting my case he finally took the £2.00 watch out for this shop I was told about them trying to rip off customers but now that it's happened to me I'm letting people know it's a fact!

Sundridge, Sevenoaks. Great guys, most helpful and happy!

Premier stores Twyn, Merthyr Tydfil, South Wales. Covid measures aren’t enforced. Counted 6 people in the space of 5 minutes entering without a mask. Staff don’t all wear masks. Imagine this happens all day every day it must be lethal to enter. It’s no wonder Covid cases are high. This isn’t a one off, I’ve experienced this often. They were late putting safety measures in place and will serve you mask or not. They can’t argue these people are exempt from wearing a mask ether given the numbers entering without masks. They should be prosecuted.

I walked into this store tonight and I couldn’t believe it that there was no staff member around the till was half open it was 10 minutes later the staff member turned up

No covid measures,except a little sign that nobody pays attention too. Shop welcomes anyone without a mask, no safety for staff, back of shop disgusting, rats etc. Premier store,drayton road,mile cross, Norwich.

It is terrible the shop I went to was so expensive I only filler my basked less that a qauter full and with very cheap items and it cost me over £30 so I put most of it back and refused to pay for it but I did pay £10! For the cheapest items altogether in the shop I would NEVER recommend going there and u will NEVER go there again

I sold an item on eBay last week and arranged for the parcel to go with DHL. I then took my parcel to Convenience Express which was my local DHL drop off . I said to the old lady behind the counter that I have a DHL parcel to be collected by a courier. She then said we only do Collect plus, so I explained that this is where i have been directed to. The man who was also behind the counter explained to the lady that they were a DHL drop off point. She then said to him I'll scan it and if it doesn't go with DHL it will go with Collect plus to which I stated to her - No, it needs to go with DHL not collect plus as I have paid for a DHL service. My parcel is now lost and I am out of pocket due to the negligence of this woman as she has put my parcel in a collect plus bag and the courier has taken it so it is now lost. I have spoken to DHL and they said their driver turned up and was refused the parcel as it had already gone with collect plus.

Zero covid mesuares in place .

South Norwood Hill, Croydon. Rude and obnoxious staff. I honestly don’t know how this boy is allowed to serve customers. He shows absolute contempt for people and is aggressive too if you ever need any assistance. Awful experience every time I have had to go there

In a time when the Covid virus is accelerating it is the duty of all members of the public including staff of Premier stores to adhere to Government guidelines and safety relating to the wearing of masks which help prevent the spread of the virus. Premier display the mandatory signage at the point of entering the stores but in the past two days both at New Marske and Marske by Sea the staff have allowed persons to enter and serve persons not wearin masks. I questioned the staff who confirmed the mandatory wearing but when I asked why had they served the male customer he just shrugged his shoulders. Profit seemingly more important than safety. And NO ! he males at both stores were in their early twenties and clearly did not have health issues. Especially the one that was still smoking. And even IF they had an issue, the wearing of a mask for the short duration would not hurt. They simply cannot be bothered. Not impressed with Premier attitude to Covid compliance

The St Mary's Supermarket Premier shop in Southampton is just awful. They short change people, don't give out receipts, so when you do go back to challenge them about the mistakes, they blatantly deny it and get rude to you. I have had other people that I know that have been short changed and duped by this shop in the past. They are awful and need to be reviewed on how they treat customers and also to give out receipts without having to ask for them. God knows how much money that they have made from poor unsuspecting customers because it's disgusting.

Premier convenience store hucclecote Gloucester The other day Friday 2nd October 2020 Went into the store to buy some milk, brought it went home and had a cup of tea, turns out as soon as I started to pour the milk in for the cup of tea, the milk started coming out all lumpy and it smelt horrible. I looked on the carton to see if it was in date and it wasn’t! It was 2 weeks out of date! I took it back and confronted the shop owner about the milk, he gave me another one, I looked at the date on the milk when he gave it to me, and again it was out of date again! If I were you, I won’t go there to get food or drink as it’s out of date and they rip people off!!

Four months later I never received my items yet I paid for them. I’ve written several times and only receive an automated reply. Do not order from this company!!!

Bought what I thought was 5 bars of chocolate on ebay. Received one and charged £12.95. They were very unhelpful, kept saying it was for one bar (ripoff) even when they had the advert

Devonport, Plymouth A place to go if you want to be treated lower than the dog crap outside the shop.

where I live there are many premier stores? They all rip you off, never have the offers on as they advertise online? They just make the prices up? I emailed a area manager called lynda jarrett she's no help at all, her response was "speck to the owner" she doesn't want to help at all? They just love ripping you off? And when you say something to them they just shrug there shoulders, like they don't understand you?

Ridiculous, roasting hot day, son wanted juice... cashier tried to force me to spend 4 quid just to use my card. Absolutely disgusting

Recently I tried to buy a packet of crisps from the Eldred Ave store. The crisps had £1 clearly visible on them so I held them up to the cashier and then offered her a £1 coin. She said "give please!" I said "could you not handle the packet please", she wasnt wearing gloves. She said "I have to scan it", I asked if she could just take the money because I want to eat the crisp right away and I'd rather she didnt touch them. She said "NO, give here". She was very rude, abrupt and has very poor bedside manner. Whilst I was wearing a mask and following guidelines she was not wearing one. So I left without the crisps. I went to Ace stores just next door. I feel some extra training might be in order

I usually pop into the Premier store 3 or 4 times a week on my way home from work, spending at least a tenner each time. Today I went in as usual but I’d forgotten my purse. I was spending £9.99 and asked if I could pay some on my card and some with the change in my pocket (embarrassing but we’ve all done it!). They refused my purchase due to the £4 minimum card spend. Just wanted to say that because of that you’ve lost out in between £30-50 a week. Wouldn’t you have rather took the small card fee? Ridiculous. All thawed places think of is profit not customers.