★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
P&O Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
It was just a lovely cruise. There was everything we wanted and being very much older, plenty of time to relax if needed. The staff are amazing, respectful and welcoming. The Baltic cities are wonderful sights and the talks by Dave Wright were inspirational and riveting. We went to every one. Loved every minute
What a beautiful ship, staff, food, drink, rooms the whole experience was memorable, my first cruise and a fantastic experience with great and beautiful locations visited in Norway.
Have recently returned from PO Britannia 10 anniversary cruise of the British Isles which we had been really looking forward to as it was visiting places we haven't been to before, although disappointed they cancelled our trip to Edinburgh. The cruise got off to a bad start for us it took nearly two hours from dropping our luggage off to actually get on to the ship (usually takes 20-30 mins) so was not happy it was exhausting and would have put of off if it was our first cruise. Luckily it all improved from then on and we had a fantastic and relaxing cruise. Food excellent and staff very friendly in particular Akrita and Stanley from the Meridan restaurant and Jenson our cabin steward. Britannia certainly pulled the stops out with the entertainment this cruise it was spectacular on deck and in theatre, you had to queue early to get a seat in theatre even though they did 3 shows a night it was full half an hour before show started. We did three shore excursions with PO and all where very good with knowledgeable guides on the coaches and the shuttle bus in other places was well organised. Sort the boarding out and back too 5 stars next time.
Azura Mediterranean cruise. Ship was immaculate, staff polite, friendly & efficient. Beautiful destinations & as my first cruise I could not recommend it highly enough, I felt very pampered & have had a holiday to remember 😀
First time cruisers so fell in love with cruising after this experience. We will 100% be booking more cruises and after the P&O treatment, we would be afraid to book a cruise with any other operator.
Found everything from the crew, the ship, the food, the ports etc etc etc to be fabulous.
Iona, we’ll see you soon.
A wonderful experience on the Iona from beginning to end! As first time cruisers we were impressed by all that was on offer. Wonderful staff, excellent facilities, and a stunning destination. We couldn't have asked for more.
We have just got back from Norway. Iona wow. This was the 1st time we have been on a cruise and looking to book the next 1 straight away.
I rate it 5star cause there is not a 10 xxx
Wow the ship is impressive and very clean. Great staff always pleasant & nothing seems too much trouble.You'll never go hungry. Even laundrettes but you have to take your own detergent/ softner (which we learnt about from a woman who was in the whirlpool while doing her washing/drying). The beds are very comfortable & soft pillows. Something to do throughout the day for everyony of all ages .Would recommend
We have just returned from our first cruise, this was a Mediterranean Cruise which we embarked on 1st May 2025 for a week.
The experience was brilliant from the very start at Manchester Airport where we were told we wouldn’t see our cases until we got to the ship! We arrived at Valletta Airport and it was a ten minute transfer through to the port. When we arrived at the port it was a straight forward process we were checked straight in given our cruise cards and onto the ship.
The ship was absolutely fabulous (P&O Azura), there was something for everybody. We had an internal cabin, there was plenty of room, the mattress was so comfy!
All of the food was brilliant, the speciality restaurants were great. We tried The Glass House and ventured to The Beach House twice, the prime fillet steak was sensational!
The ports of call were Split, Dubrovnik, Corfu and Taranto. The Croatian ports of call were very picturesque and plenty to see and do. Corfu was good but we were slightly disappointed with Taranto and did not feel that there was much to do.
The staff were absolutely fantastic and could not do enough for us. Special thank you to our housekeeper Rony was so lovely, and really accommodating. Hitesh the watch specialist was also excellent and so knowledgeable.
Might be the first but it won’t be the last, will definitely be booking another
An absolutely amazing cruise with spectacular scenery. The ports we visited were very picturesque and interesting.
On board Katherine (Choir and entertainment) was amazing so happy friendly and supportive and inclusive.
Also I must say our cabin cleaner was amazing so helpful and friendly and our cabin was immaculate every day (4243) 3-10 May
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.