P&O Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
It was just a lovely cruise. There was everything we wanted and being very much older, plenty of time to relax if needed. The staff are amazing, respectful and welcoming. The Baltic cities are wonderful sights and the talks by Dave Wright were inspirational and riveting. We went to every one. Loved every minute
The staff are at a different level. Just faultless.
What a beautiful ship, staff, food, drink, rooms the whole experience was memorable, my first cruise and a fantastic experience with great and beautiful locations visited in Norway.
Have recently returned from PO Britannia 10 anniversary cruise of the British Isles which we had been really looking forward to as it was visiting places we haven't been to before, although disappointed they cancelled our trip to Edinburgh. The cruise got off to a bad start for us it took nearly two hours from dropping our luggage off to actually get on to the ship (usually takes 20-30 mins) so was not happy it was exhausting and would have put of off if it was our first cruise. Luckily it all improved from then on and we had a fantastic and relaxing cruise. Food excellent and staff very friendly in particular Akrita and Stanley from the Meridan restaurant and Jenson our cabin steward. Britannia certainly pulled the stops out with the entertainment this cruise it was spectacular on deck and in theatre, you had to queue early to get a seat in theatre even though they did 3 shows a night it was full half an hour before show started. We did three shore excursions with PO and all where very good with knowledgeable guides on the coaches and the shuttle bus in other places was well organised. Sort the boarding out and back too 5 stars next time.
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Iona fjords cruise, excellent cruise except last destination, a little boring compared to first three, staff excellent and always helpful, ship always clean. Your guides superb. Lifts were a minor issue at times having a long wait on more than one occasion with finding more that two decks worth of stairs difficult
Date of experience: May 10, 2025
US
Just returned from iona visiting Norwegian Fjords. From arriving to disembarking, we were looked after with Great service from the crew, good fresh food and excellent facilities. Plus the land visits to Stavanger, Aelslund, Olden and Haugesund. Total Great experience with so many happy memories.
Date of experience: May 10, 2025
US
I have just returned from a 7 night Norwegian Cruise on-board P&O ship “Iona”. This was my second vacation on this ship the last being to the Mediterranean in spring 2024. Yet again I found the online booking service with Iglu and P&O easy . The cruise was competitively priced and during the week onboard I experienced a very high standard of customer service/experience both on-board and ashore (shore excursions). “Iona” is a large ship however her size whikst perhaps limiting which ports she may dock in offers a diversity of services/experiences for a broad clientele. Embarkation and disembarkation was exceptionally efficient and easy. Overall my holiday experience in board “Iona” was very positive. Overall I could not fault the comfort of this ship, dinning experiences , shore experiences and customer service.. I would happily cruise again with P&O and sail again on the “Iona” however I would not choose to book in a peak holiday period
Date of experience: May 10, 2025
We have just returned from a 7 day trip to Norway. It was our first. What a brilliant time. Staff and food could not be faulted . Everything about it would be recommended.
Date of experience: May 10, 2025
Just returned from a wonderful holiday visiting the fjords. Have have mobility issues and used a wheelchair much of the time on board.My cabin and ease of access around the ship were fantastic
Date of experience: May 10, 2025
US
Just returned from a 7 night cruise on Ventura and we had an Amazing time yet again. The crew were attentive and very friendly, the food was fantastic, our cabin was spotless and the entertainment has improved a lot. Can’t wait until September for our next cruise.
Date of experience: May 10, 2025
This was my first cruise with friends absolutely loved it lots to do on board fantastic places to visit there was just much to do I think a week wasn’t enough the night entertainment was brilliant highly recommend
Date of experience: May 10, 2025
US
Just come back from the Fjord cruise on Britannia. An excellent cruise with so many highlights. Specifically the VE Day show with guests joining in and Busker George Wilding doing a great job to quickly learn 1940s sheet music on his phone! The talks by Andrew Ryder, he was funny and knowledgeable. Ladies of Motown and Pete Howarth were the stand out shows. Epicurean was truly a fine dining experience we enjoyed greatly. Some lowlights which are inevitable on a 7 day cruise, the lowest was Richard and Adam show, very poor, constantly boasting about meeting other celebrities and being on Britain’s got talent TV show. They were completely arrogant. Pete Howarth was the opposite, personably, humble and thankfully of the Britannia band (who were also excellent).
Date of experience: May 10, 2025
