P&O Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
It was just a lovely cruise. There was everything we wanted and being very much older, plenty of time to relax if needed. The staff are amazing, respectful and welcoming. The Baltic cities are wonderful sights and the talks by Dave Wright were inspirational and riveting. We went to every one. Loved every minute
The staff are at a different level. Just faultless.
What a beautiful ship, staff, food, drink, rooms the whole experience was memorable, my first cruise and a fantastic experience with great and beautiful locations visited in Norway.
Have recently returned from PO Britannia 10 anniversary cruise of the British Isles which we had been really looking forward to as it was visiting places we haven't been to before, although disappointed they cancelled our trip to Edinburgh. The cruise got off to a bad start for us it took nearly two hours from dropping our luggage off to actually get on to the ship (usually takes 20-30 mins) so was not happy it was exhausting and would have put of off if it was our first cruise. Luckily it all improved from then on and we had a fantastic and relaxing cruise. Food excellent and staff very friendly in particular Akrita and Stanley from the Meridan restaurant and Jenson our cabin steward. Britannia certainly pulled the stops out with the entertainment this cruise it was spectacular on deck and in theatre, you had to queue early to get a seat in theatre even though they did 3 shows a night it was full half an hour before show started. We did three shore excursions with PO and all where very good with knowledgeable guides on the coaches and the shuttle bus in other places was well organised. Sort the boarding out and back too 5 stars next time.
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Cruise on the Arvia - Pretty ship and all you need on board. So easy everything is there waiting for you. Once there drive in give up your luggage - Cases at your door no dragging them on board. Shuttle bus at ports to assist you on your foray. Ease of access to all levels with everything you need or want. Entertained everyday. We have had a brilliant time sad its over.
Date of experience: July 6, 2025
Well the staff are just so attentive all over the ship. Prices are good, extra restaurants upgrades are well worth it for family celebration the food and service is outstanding π no complaints. Formal nights have changed but we still did it. The meeting with Ollly Smith was a fantastic experience π.
Date of experience: July 6, 2025
Had a great holiday with P&O on the Arvia ship would 100% book again.
Date of experience: July 6, 2025
US
Just got off The Arvia 14 nights Beautiful ship very spacious can always find a seat lovely staff food and entertainment Thoroughly looking forward to our next cruise in Nov onboard her again
Date of experience: July 6, 2025
This was the most amazing holiday I've had the iona is beautiful and the staff are amazing friendly and helpful. There's food to suit all and the drinks are reasonably priced this was the best experience for me would highly recommend to anyone
Date of experience: July 6, 2025
Just back from Norway. Had a wonderful cruise the sites were wonderful but did feel for the staff especially those in the Restaurant as they work so hard. The entertainment was superb as was the dining. Visited some wonderful places and thoroughly enjoyed it all. πππ
Date of experience: July 6, 2025
So we'll organised. All the crew were friendly and professional. Great value
Date of experience: July 6, 2025
US
We are just back from our first cruise and it went beyond all of our expectations. The staff were welcoming, friendly and efficient, the ship was clean and beautifully presented and the whole experience was excellent. We would definitely recommend this cruise and are already looking to book a trip to the Mediterranean next year. Thank you P&O for a fabulous time.
Date of experience: July 5, 2025
