P&O Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
It was just a lovely cruise. There was everything we wanted and being very much older, plenty of time to relax if needed. The staff are amazing, respectful and welcoming. The Baltic cities are wonderful sights and the talks by Dave Wright were inspirational and riveting. We went to every one. Loved every minute
The staff are at a different level. Just faultless.
What a beautiful ship, staff, food, drink, rooms the whole experience was memorable, my first cruise and a fantastic experience with great and beautiful locations visited in Norway.
Have recently returned from PO Britannia 10 anniversary cruise of the British Isles which we had been really looking forward to as it was visiting places we haven't been to before, although disappointed they cancelled our trip to Edinburgh. The cruise got off to a bad start for us it took nearly two hours from dropping our luggage off to actually get on to the ship (usually takes 20-30 mins) so was not happy it was exhausting and would have put of off if it was our first cruise. Luckily it all improved from then on and we had a fantastic and relaxing cruise. Food excellent and staff very friendly in particular Akrita and Stanley from the Meridan restaurant and Jenson our cabin steward. Britannia certainly pulled the stops out with the entertainment this cruise it was spectacular on deck and in theatre, you had to queue early to get a seat in theatre even though they did 3 shows a night it was full half an hour before show started. We did three shore excursions with PO and all where very good with knowledgeable guides on the coaches and the shuttle bus in other places was well organised. Sort the boarding out and back too 5 stars next time.
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Again another brilliant cruise with P&O on Iona first time to fjords breathtakingly beautiful
Date of experience: July 12, 2025
We have just had a 50th anniversary on the iona p&0 cruise ship staff and crew was excellent and professional and friendly what a lovely time we had definitely would recommend p&0 see you soon
Date of experience: July 12, 2025
My childs first cruise. Made amazing memories and love the ship
Date of experience: July 12, 2025
There does need to be a queuing system in place In the buffet area was chaos at times an more adult only pools an jacuzzi’s
Date of experience: July 12, 2025
Great cabin, great staff, exceptional food in all dining areas, very clean ship and staff continually encouraging diners to wash hands to keep everyone safe. Very relaxing holiday.
Date of experience: July 12, 2025
We were a party of four on a first Cruise & it was exceptional from start to finish! We'll be back!
Date of experience: July 12, 2025
US
I have just returned from my first cruise a 4 night cruise to Amsterdam . Well organised , from getting on the ship to getting off . Ship was clean tidy and cabins spacious ( I had balcony ) staff were friendly and helpful . Ship had everything . This cruise had a mixture of sea views and canal views and stopping over in Amsterdam was great . Was a great first cruise will I be booking another one .. you bet I will be . 🫶
Date of experience: July 12, 2025
I have yet again had a fantastic cruise level of service never drops just cant fault it as always will be booking another asap
Date of experience: July 12, 2025
Well managed holiday from the beginning, kept informed, lovely ship, welcoming staff, excellent facilities, delicious food
Date of experience: July 12, 2025
US
Just returned from our first ever cruise. Beautiful ship and cabin, fantastic food, great entertainment and lots to do. My only criticism is that people were out early every morning reserving sunbeds even though there are signs everywhere saying this is not allowed. These beds would then be empty for hours and so we ended up walking around for hours all over the whole ship looking for somewhere to sit in the sun. Very frustrating. Either remove the rule or monitor it!
Date of experience: July 12, 2025
