Phox Water Reviews

Phox are easy to buy from online always well packaged and received quickly. We enjoy the taste of the filtered water and appreciate that there is less waste plastic involved.

I’ve been a Phox customer for a couple of years now and have found that their filters are brilliant. I have their Maxtra compatible filter which works well. I use the Clean filters as I live in a hard water area, but have also used the Alkaline filters too. I buy the filters in the 12 month supply as it’s best value for money.

The freshest cleanest water I’ve ever tasted! Plus my kettle isn’t caked with limescale

Love using the filters, delivery good, value for money, kind to the environment

Speedy service from Phox. Great product

Do not buy the Phox V2 unless you are physically very strong! The presentation is beguiling but the design is poor, and it is difficult to assemble and very heavy to use. Fitting the two parts together is a struggle every time and often doesn't work, resulting in leaks and spillage - and sometimes catastrophe as the two fall apart when lifted.

I paid $260 for this filter that is just an ordinary activated charcoal filter system you basically have after three cycles of filtration four times more solids in the water than the initial source and then after three cycles you start having the same quantities of solids including nitrates fluoride heavy metals and all the nastiness you basically want out it's still there after 7 cycles apparently it's supposed to filter nothing just the other the taste and some potential contamination of bacteria but nitrates actually gives cancer and so does fluoride so who's going to pay $260 for a filter that has absolutely nothing I ask for my money back calling it 'pure water filter' it's a pure misleading dishonest strategy.

Way better than wasteful plastic refills. Tastes great, too.

We’ve been using Phox water filters and jugs since 2021. The variety of filters is great, we used the alcaline pack initially and then moved to softening pack, which works wonders for our hard water and we’ve noticed a massive difference with decreasing the frequency in which we need to descale our kettle. The taste is amazing, it gets rid of the chemical smell of tap water too. Would 100%recommend!

Extremely helpful. Something was missing from my order and they sent out a replacement very promptly.

Over exceeded delivery timescales. Arrived a day earlier than expected. The video on how to assemble is a good idea and made it very easy to follow.

I have tried both the clean and alkaline filters. I live in a soft water area and find the magnesium filter leaves a taste to the water. The opening flap of the lid has broken in my glass jug after just a few months. Apparently there isn’t a warranty for this and postage of £5 seems a little steep for a replacement flat lid.

well it was on time and despite my changing addresses and not telling you, packet still got delivered.

Love the glass jug, the smell/taste of chlorine in the water has disappeared I can finally enjoy drinking water from the tap!

Does what it's intended for, service is good too , cuts down on plastic waste, what's not to like?

Well designed product with a great ethos behind it. Good price, good filtration and good design on the refillable cartridge. If it came in a cream colour that would be even better, but black will do.

nice water :)

Delivered on time in sensible, sustainable packaging