10 months ago
Arrived quickly beautifully packaged with clear instructions and links for back up.
10 months ago
Great product which is easy to order and quick delivery is the icing on the cake. Thank you!
10 months ago
Delighted with the new system, vast improvement on my old one.
Easy to order and arrived on time. Like that the company uses Royal Mail and not another delivery service. Really like the softener sachets as I live in a hard water area and water tastes better.
Great product. Good after service. Always on time with the filter medium. Our son also bought one with which he is also very happy.
My water now tastes fabulous, ie fresh and clean!
I've been using phox for a while now. I highly recommend, the refills are supper easy to use . Or join the subscription to make sure you never rum out
A great product, good quality with clear instructions and aesthetically, ecologically pleasing packaging.
Been customer of Phox Water for a while now and use both kettle filter and drinking water filter. I bought their jug for one and bought the compatible water filter cartridge for my existing jug. This system is so much better in every way compared to what I was using. The water is beautiful now to drink straight from fridge and my kettle & water has far longer lifespan that old system making it better all round. No plastic waste, cheaper and delivered to my door plus brilliant App to tell you when it’s time to change filters! Highly recommended 5*
Brilliant service of a fantastic product. I wouldn't revert to my previous brand. My glass kettle stays absolutely spotless while using the phone softener cartridge. Drinks taste amazing. 5 star all round.
My order was dispatched promptly and arrived when predicted.
Easy order, fast delivery and great communication. The product is great. Saves all that plastic waste.
Phox Water always automatically alerts me in advance of my subscription delivery. The deliveries are always on time. This is a great service.
Love these water filter kits - so much better for the environment and the water tastes great (I get the alkaline packs). Very easy to refill, won't ever go back to single use.
Very quick and efficient service.The orders arrive super fast and the filters are fantastic.
I have used phox for a while now with no issues prompt delivery and brilliant product. I did have an issue this time my parcel had been delivered to my neighbour as the label had not printed properly I live at number 15 my neighbour lives at number 5 ( can you see what might of happen) on contacting Phox through email a prompt reply and they would let the warehouse know the issue.
Quick easy ordering and rapid delivery
I have been using Phox water filters for a few years now. Water taste much better once it's gone through the filter, it even looks different. I have switched between two options and they are both good. Very quick delivery as well.
Ordered and received within 3 days perfect as l always leave it late and did not have to put up with awful water in-between arrival thanks guys!
Makes tap water taste so good, what more do you want.
As I’ve said Phox water has the best customer service, there is only 1 other that has the customer service we should have the right too. I wish there were competitions as either would win.
It my quest to cut out plastic waste but to retain an excellent result, I opted for a granular water filter. I am absolutely delighted with it and also with Phox help in ordering refills to when I need it without any heavy selling. Well done Phox Water!
Does what it says on the tin. Good to know I’m not throwing away lots of plastic filters away every year! Best value of the filters with glass jugs too.
Based on analysis of 25 reviews rated 1-2 stars for Phox Water
“I have been a customer since 2022 and love the product”
“This did nothing despite having a misleading response, and my jug has now been delivered to my previous address”
“As soon as I ordered it, I realised my address is incorrect, I immediately (2 minutes later) reached out via email to...”
“Had to cancel my order as they apparently are unable to change shipping addresses on orders that haven't been fulfill...”
“I paid $260 for this filter that is just an ordinary activated charcoal filter system you basically have after three...”
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Phox Water is a UK-based company that specializes in providing sustainable water filtration solutions. The company has developed the first refillable water filter cartridge, designed to reduce the environmental impact associated with single-use plastic cartridges. Customers can easily refill the cartridge with fresh filter granules every 30 days or after filtering up to 52 gallons of water. Phox Water offers customized filter packs tailored to the specific water quality in different areas, ensuring optimal performance for its users. Targeted towards environmentally conscious consumers, Phox Water aims to provide a practical and eco-friendly alternative to traditional water filtration systems. The company's products include a range of water filter jugs and refill packs that are designed to be convenient and easy to use, with refill deliveries sent directly to customers' mailboxes. With a strong focus on sustainability, Phox Water appeals to individuals looking to reduce plastic waste while enjoying better-tasting water.
Phox Water receives high praise from customers for its excellent products and outstanding customer service. Reviewers frequently highlight the great taste and quality of the water after using the filters, with many noting how easy the ordering process is and the prompt delivery of their products. The subscription service is particularly appreciated, ensuring that customers never run out of filters. However, some consumers report occasional issues with order fulfillment, such as misdelivered packages due to printing errors on labels. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many expressing satisfaction with the product's effectiveness and the company's commitment to environmental sustainability. Overall, Phox Water is regarded as a reliable choice for water filtration needs.
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