Pets at Home Reviews

Prices were good and service was great in store

No vouchers

I’ve paid for a subscription order, it wasn’t dispatched when the subscription was set for so had to contact to get another order then that order was recalled to the warehouse so had to contact them a second time for the order… absolute waste of time

Whatever you need or want for your pet, Pets at Home is the place to go. Their Pets club gives you brilliant discounts and offers.

Pets at home is good shop. Easy to get round and find what looking for .that's cat litter. Staff are nice friendly.

Staff were very helpful and friendly, nothing was too much trouble.

Made an order in-store for home delivery as it was quite substantial (weight wise). 5 items in total, for delivery on 09/07/25. received a delivery today with one item only by "Evri". contacted the store and was told I would have to contact customer services on line (and wait up to 72 hours for a response) as the delivery was nothing to do with them. I had already taken time off for this delivery so went back to the store and spoke to the duty manager, who in turn phoned someone and was told that "Evri" had the complete order. contacted Evri customer services and was told they had no other packages for my address and the delivery was complete. So where do I go from here, I have no confirmation of the balance of my order and/or delivery details. I have had a previous experience on a store collection but I had put it down as a one off. This time I ordered again due to a mailshot giving a good discount. Learned my lesson now.

Always a pleasant experience at this store as I order my dog food with these guys, always mega helpful, thank you.

Always great choice of products and great delivery service.

Staff are always courteous and friendly.

I always get good service at Pets at Home when I take my little dog to them. Thank you

I always have a good experience with pets at home. The staff are lovely, always a smile and always happy to help

Staff polite and helpful,good choice of products.

Incredibly helpful and friendly staff. Nice clean shop.

Helpful staff cheerful too