Pella Reviews

Had Pella install new windows throughout our home and couldn't be happier with the results. The installation team was professional, clean, and finished ahead of schedule. Windows look beautiful and we've already noticed a difference in our energy bills.

When we had a minor issue with one of our new doors, Pella's customer service team was quick to respond and sent someone out to fix it at no charge. This is how you build customer loyalty - standing behind your products.

The windows themselves are well-built and energy efficient as promised. Installation was okay but took longer than expected and left some minor cleanup issues. Overall satisfied but expected more for the premium price point.

From initial consultation to final installation, Pella delivered professional service. The windows are high quality and the team cleaned up nicely after themselves.

Did our research and went with Pella for our whole house window replacement. Quality is excellent and they've held up well over the past two years. Would recommend to others looking for premium windows.

You can tell these windows are built to last. The attention to detail is impressive and they operate so smoothly compared to our old ones.

Best home improvement decision we've made. The windows look amazing and our house is so much quieter now. Installation team was respectful of our home and worked efficiently.

Pella isn't cheap, but you get what you pay for. Our new patio door is gorgeous and the installation was flawless. The team even touched up some trim work that wasn't part of the original job.

The windows are beautiful and well-made, but our sales experience was frustrating. Felt like we were getting the hard sell and pricing wasn't transparent initially. Installation crew was great though.

The windows themselves are excellent quality and look great in our home. However, there were multiple scheduling delays that pushed our installation back by three weeks. Communication could have been better during this time, but the end result was worth the wait.

While the initial installation was fine, getting warranty service has been a hassle. Had to call multiple times to get someone out to look at a seal issue. The windows are good quality but customer service after the sale needs work.

Pella windows are definitely an investment, but the quality shows. We replaced our old drafty windows last spring and the difference is night and day. Installation was smooth and the sales rep was knowledgeable without being pushy.