Over a year ago
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer service's denial reply
Over a year ago
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contract, cost $3,963.55. Since then to today, October 29, 2022, we still are having... See more
Over a year ago
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush everything with chlorine water. We never had any issues with customer service loc... See more
Over a year ago
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorine smell, which was our main issue. The other system we bought was the Reverse O... See more
I purchased charcoal replacement for the filter unit. No instruction was given on how full the tank should be of charcoal. How to put it in yes, how full it should look after not given.
Good product!
I have had the Pelican system installed in my house for 3 years now. I am very pleased with the results. The hard water rings are gone in my toilets and the hard water deposits have vanished from my fixtures. Changing a filter every 6 months sure beats packing in all of those bags of salt.
I can tell a difference in the feel of the water. I like the shower head. I would totally recommend this product to others.
I ordered my whole house replacement filters and they came the next day. I was amazed. Thanks Pelican.
This was a very easy installation and seems to be working great! I have very chlorinated water and my wife has fibromyalgia so her senses are magnified. It was great to hear her tell me that there was nothing wrong with the water after I gave her the first sample. The reason I gave 4 stars and not 5 is because I don’t like the way a couple of the hoses/pipes fasten.
Left me hanging with no plumber in my area
The install went quick and without problems. The system arrived on time. The water is crystal clear when we fill a glass right from the tap. Our clothes look cleaner from the wash and our hair is great when we take a shower. I have an artificial heart valve and must avoid salt. This system was PERFECT since it uses no salt. Thank you Pelican.
Bought it on a two sale, product was received the next day and it works great.
Excellent service, fast delivery, very happy with purchase
Bought the salt free water conditioning system, RO systerm, and shower filtering systerm. All were easy to install and are working great.
Excellent and on-time service!!
100% enjoy this product!!!
Product is easy to install and works perfectly
Installed the 600 whole house system. Word of advice INSTALL the bypass system, we needed it the first day to trouble shoot some leaks from installation. Water tastes great and our skin is smooth. So awesome to get fresh filtered water from ANY fixture in the home! Thanks Pelican!
...always competent friendly staff on the phone to take orders and/or answer questions ...free shipping on all orders over $50 ...excellent service all round!
Easy install. Water seems softer . Waiting to see how it works in the winter when my skins is dry. So far so good
Well quite the contraption to put together but the result is worth it. Water has no taste at all and ice is crystal clear. Too early to tell on the water softener....
5 stars: Excellent – no reservations, I would recommend this company to anyone.
Easy install. So far no issues. Water looks and tastes good.
Based on analysis of 46 reviews rated 1-2 stars for Pelican Water
“The clincher was customer service's denial reply”
“not that I was upset about installation”
“Terrible, terrible high priced service”
“Absolutely no problems with the system or the water quality”
“Product might be good”
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Pelican Water is a company that specializes in providing water filtration and purification solutions for residential and commercial customers. Their product offerings include a range of water softeners, reverse osmosis systems, and whole house filtration units designed to improve water quality and address specific water issues. By focusing on effective water treatment technologies, Pelican Water aims to enhance the health and safety of drinking water for households and businesses alike. The company caters to a diverse customer base, including homeowners looking to improve their water quality, property managers seeking reliable solutions for multiple units, and businesses that require consistent access to clean water. Pelican Water emphasizes the importance of sustainable practices and user-friendly systems, making it easier for customers to maintain optimal water conditions while reducing environmental impact. For more information about their products and services, visit www.pelicanwater.com.
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Pelican Water receives high praise for its water systems, with many customers highlighting the great taste and quality of the water produced. Reviewers express satisfaction with the overall performance of their filtration systems, noting significant improvements in water quality and a reduction in chlorine smell. However, there are notable complaints regarding customer service, with several consumers reporting issues such as delayed responses, poor communication, and difficulties with order fulfillment. Some customers have experienced product failures, including malfunctioning filters and systems that did not meet expectations. While many appreciate the product quality and helpful staff, the negative experiences with customer service and product reliability cannot be overlooked.
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