No more itchy scalp or skin
No more itchy scalp or skin. So much better and no chlorine smell anymore

Over a year ago
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer service's denial reply
Over a year ago
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contract, cost $3,963.55. Since then to today, October 29, 2022, we still are having... See more
Over a year ago
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush everything with chlorine water. We never had any issues with customer service loc... See more
Over a year ago
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorine smell, which was our main issue. The other system we bought was the Reverse O... See more
No more itchy scalp or skin. So much better and no chlorine smell anymore
This is my second purchase of this system. That should tell you everything you need to know. Very pleased.
Great customer service, prompt assistance, clear communication.
Loved Mike Smith
We ordered shower filter with handheld shower head and like it so far.
took about 2 hours to install the ns3 and uv lamp would have gone faster if they gave you some additional adapters to go from there 1" the my house 3/4" pex. they should ask you what you have when ordering the installition kit.
Great advice from Pelican Water representative. Quick delivery and packaged well to protect contents. System was rather difficult to install with plumbing parts provided by a big box store, but it's working incredibly well. Water tastes great and comfortable that the UV light is doing it's job. Turbidity is way down since the fiber filter went in and the softener is working to bust up scale in the pipes. Very, very satisfied. A little pricy but I believe a great investment because our health maters to us. We're going to take another water test in 60 days to see just what results are and compare with our original water test.
They are very helpful and they don't give up until your problem is fixed. It has been great dealing with them. I'm very happy with their product and especially their service!
Great product and customer service.
I love this product,. One thing I suggest thought if you do buy the product call the company direct to have package shipped to your address. In Nebraska there was no taxes or shipping charged. I save $20 by doing it directly.
Great people, we love the product big difference in water quality
I noticed an immediate change in the quality of my water. Slow draining sinks in my bathrooms have improved remarkably. I realize that with the considerable buildup of hard water residue over the years it can only improve even more. My coffee tastes great. My felines are drinking more water and enjoying it more. Mark me down as one extremely happy Pelican owner. I also highly recommend the folks who installed my system, ProTek. They were very professional in every respect: courteous, prompt and efficient
System is ok, using it for approximately 2 yrs. I'm on a well system and water doesn't taste as good as salesman said it would. I called to order new filters and made a comment about my drinking water and lady tried to sell me a reverse osmosis system for $500. I was like you have to be kidding me........ I purchased a ISTAGE Brand 5 stage reverse osmosis system from home depot for $200. shipped with a yr replacement of filters. 100% worth the money, now i have great tasting water and clear ice cubes.
With the installation of my rural water system and regular maintenance, I have used Pelican Water Systems components and have always been very satisfied with the affordable quality, availability, and service. I have recommended Pelican Water Systems to several neighbors, knowing they will be well-served.
Recently purchased replacement filters. They did not come with new o-rings or lube as did the original replacements left with initial installation. IMO these should be included with replacement filter purchases to maintain the system properly.
Nice product. Easy to install.
Fantastic Bebe
Was a very easy process to get my water sample tested and get results to inform me which softener system to get
Like product.
I installed a carbon block chlorine filter in the beginning of the year to help my one kidney wife. Chlorine and chloramines from the water dept have been found to cause problem with kidneys ,if you believe the web. Better safe than sorry. After a few months the block filter was clogging (Pelican filters are not inexpensive) and rinsing them off doesn't work so we invested in a Pelican sediment filter in-line before it. My advice is to buy the combination filter system of sediment and carbon block in the beginning. It's a little more costly to buy them one at a time than to get them together and easier to install if bought in a set . My sediment and chlorine filters are now installed and working fine. The water is crystal clear and tastes great. If you don't have a whole house filter and saw what you were drinking, you would buy one right away.
Based on analysis of 46 reviews rated 1-2 stars for Pelican Water
“The clincher was customer service's denial reply”
“not that I was upset about installation”
“Terrible, terrible high priced service”
“Absolutely no problems with the system or the water quality”
“Product might be good”
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Pelican Water is a company that specializes in providing water filtration and purification solutions for residential and commercial customers. Their product offerings include a range of water softeners, reverse osmosis systems, and whole house filtration units designed to improve water quality and address specific water issues. By focusing on effective water treatment technologies, Pelican Water aims to enhance the health and safety of drinking water for households and businesses alike. The company caters to a diverse customer base, including homeowners looking to improve their water quality, property managers seeking reliable solutions for multiple units, and businesses that require consistent access to clean water. Pelican Water emphasizes the importance of sustainable practices and user-friendly systems, making it easier for customers to maintain optimal water conditions while reducing environmental impact. For more information about their products and services, visit www.pelicanwater.com.
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Pelican Water receives high praise for its water systems, with many customers highlighting the great taste and quality of the water produced. Reviewers express satisfaction with the overall performance of their filtration systems, noting significant improvements in water quality and a reduction in chlorine smell. However, there are notable complaints regarding customer service, with several consumers reporting issues such as delayed responses, poor communication, and difficulties with order fulfillment. Some customers have experienced product failures, including malfunctioning filters and systems that did not meet expectations. While many appreciate the product quality and helpful staff, the negative experiences with customer service and product reliability cannot be overlooked.
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