pbm Property Management Reviews

Brilliant company. Used for many many years . Thank you for a wonderful service 👍👍👍🥰

I am happy with their services. They responded quickly. We had a lot of problems with parking. PBM resolved it from the day they took over property management services. The staff are very helpful. Happy to recommend their services.

So far - impressed. Building cared for. Considerate of other property owners. Good communication.

" The agent was polite and prompt with her emails.......in a time when you don't often receive return emails from people with whom you correspond!”

Very friendly and response to my every email quickly with full updates and information.”

I call them on Saturday morning, as the pump from the main drain has been blocked.They send the team and sorted in a short time.

" Alice Moore & the team are a pleasure to work with, they always respond promptly, efficiently, and are always very helpful”

" Amelia was efficient in sorting out our problem with our ground rent. Friendly and helpful on the phone. Kept us updated on progress.”

Quick turnaround on queries

" As a new customer to PBM I was really pleased with the excellent level of communication and customer service. Georgia was so helpful with my enquiry and went out of her way to resolve my query as quickly as possible. Professional. friendly and efficient.”

Ms. Sunny Hunt replied to my request promptly. She was courteous and professional. We are new to PBM and based on this interaction I think our Board has made a good decision hiring them to manage our property.

Always respond in good time with appropriate help so always very greatefu

" I have found PBM's team to be professional, courteous and helpful at all times and a pleasure to deal with in all aspects of property management.”

PBM's service rated as five stars because I can't fault the prompt action and courteous support provided by their staff. Special mentions this time to Rachel, Alex and Richard who are a pleasure to deal with. Keep up the good work!

PBM an excellent property management company with superb service. As always with PBM, they answer the phone quickly, they are always on the money answering all your questions, they are supremely helpful & delightful with it. I dealt with Megan who was excellent.

" excellent communication and fast service reply to a problem”

Swift reply to my query. Quickly got me the key i needed. Thanks a lot

" Excellent service as usual. Today I spoke with Jessica in accounts, she was helpful and e mailed me the requested information immediately, what more can you ask! Great service, thank you.”

" I was having trouble with setting up a new account and making a payment. I spoke to Hannah McLaughlin who was so helpful and patient. I understand she is a new employee and she is a credit to your company.”

PBM (Alex in particular) I have always found to be very quick to help with any assistance needed. Any questions I have are answered almost immediately. PBM as a management company are a huge improvement on our previous Rebbeck