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HomeBusiness ServicesParksmartphl Reviews

Parksmartphl Reviews

3.9166666666666665 out of 5 stars
3.9166666666666665 out of 5 stars
3.9
|Great|12 reviews

Last reviewed 3 weeks ago

TrustScore

3.9
3.9166666666666665 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Reviewers generally appreciate Parksmartphl for its convenience and time-saving features, particularly highlighting the ability to find available parking spots and extend time remotely. Many customers find the service invaluable for business meetings, noting that it alleviates the stress of traditional parking methods. However, there are notable complaints regarding customer service, with some users experiencing billing issues and delays in resolution. Additionally, several consumers mention glitches in the app, such as crashes and GPS inaccuracies, which can detract from the overall experience. While the service is seen as a solid solution for urban parking, the higher fees compared to regular meters are a common point of contention. Overall, Parksmartphl offers a beneficial service, but improvements in customer support and app stability are needed.

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Based on reviews, created with AI

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See what reviewers are saying

Nancy Thompson
Nancy ThompsonFeatured

3 weeks ago

3 out of 5 stars

Mixed experience

Works fine most of the time but I've had issues with the GPS not recognizing my location correctly. Had to manually search for my parking zone which defeats the purpose of the convenience. When it wor... See more

John Garcia
John GarciaFeatured

3 weeks ago

2 out of 5 stars

Customer service could be better

The app itself is decent but had a billing issue that took forever to resolve. Kept getting charged even after my session ended. Eventually got it sorted but the customer service response time was pre... See more

Kimberly Rodriguez
Kimberly RodriguezFeatured

3 weeks ago

5 out of 5 stars

Great service for downtown parking

Finally found a reliable parking solution for my daily commute. The app is easy to use and I love being able to extend my time remotely. Saves me so much hassle running back to feed meters.

Linda Martinez
Linda MartinezFeatured

3 weeks ago

5 out of 5 stars

Perfect for business meetings

As someone who has client meetings downtown regularly, this service is invaluable. Being able to extend parking from inside a building has saved me from countless tickets. The peace of mind is worth e... See more

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Nancy Thompson
Nancy Thompson
1 reviews•Experienced
Featured
25 days ago
3 out of 5 stars

Mixed experience

Works fine most of the time but I've had issues with the GPS not recognizing my location correctly. Had to manually search for my parking zone which defeats the purpose of the convenience. When it works smoothly though, it's fantastic.

Helpful?
John Garcia
John Garcia
1 reviews•Experienced
Featured
25 days ago
2 out of 5 stars

Customer service could be better

The app itself is decent but had a billing issue that took forever to resolve. Kept getting charged even after my session ended. Eventually got it sorted but the customer service response time was pretty slow.

Helpful?
Kimberly Rodriguez
Kimberly Rodriguez
1 reviews•Experienced
Featured
25 days ago
5 out of 5 stars

Great service for downtown parking

Finally found a reliable parking solution for my daily commute. The app is easy to use and I love being able to extend my time remotely. Saves me so much hassle running back to feed meters.

Helpful?
Linda Martinez
Linda Martinez
1 reviews•Contributor
Featured
25 days ago
5 out of 5 stars

Perfect for business meetings

As someone who has client meetings downtown regularly, this service is invaluable. Being able to extend parking from inside a building has saved me from countless tickets. The peace of mind is worth every penny.

Helpful?
Michael Wilson
Michael Wilson
1 reviews•Contributor
25 days ago
5 out of 5 stars

Love the convenience

Best thing about this service is not having to carry quarters anymore! The notifications when time is running low are super helpful.

Helpful?
Kimberly Thomas
Kimberly Thomas
1 reviews•Contributor
25 days ago
4 out of 5 stars

Solid parking solution

Been using this for about 6 months now and it's been pretty reliable. The interface could be a bit more intuitive - took me a while to figure out how to extend parking time. Once you get the hang of it though, it's very convenient for busy downtown areas.

Helpful?
Kimberly Williams
Kimberly Williams
1 reviews•Contributor
25 days ago
5 out of 5 stars

Game changer for city parking

This has completely changed how I approach parking in the city. No more scrambling for change or worrying about getting back to my car in time. The ability to see available spots nearby is also really helpful during busy periods.

Helpful?

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David Smith
David Smith
1 reviews•Contributor
25 days ago
3 out of 5 stars

Good concept, needs improvement

The idea is great but execution could be better. Sometimes the zones aren't clearly marked and I've accidentally parked in the wrong area. Also wish there were more payment options beyond just credit cards.

Helpful?
Michael Williams
Michael Williams
1 reviews•Contributor
25 days ago
4 out of 5 stars

Works well most of the time

Good app overall. Had a few glitches where payment didn't go through properly and got a ticket, which was frustrating. Customer service was helpful in resolving it though. The ability to add time without going back to your car is a game changer.

Helpful?
Ashley Martinez
Ashley Martinez
1 reviews•Contributor
25 days ago
3 out of 5 stars

App crashes sometimes

When it works, it's great. But the app has crashed on me a few times when I really needed it. Nothing worse than trying to pay for parking and the app won't load. They need to work on stability.

Helpful?
Linda Brown
Linda Brown
1 reviews•New Reviewer
25 days ago
4 out of 5 stars

Expensive but worth it

Yes, it costs more than regular meters, but the convenience factor makes up for it. Love getting reminders on my phone when time is almost up.

Helpful?
Steven Moore
Steven Moore
1 reviews•New Reviewer
25 days ago
4 out of 5 stars

Convenient but pricey

The convenience factor is definitely there - being able to pay through my phone is awesome. However, the rates are pretty steep compared to traditional meters. Still use it regularly though because the ease of use is worth it for me.

Helpful?

Frequently asked questions for Parksmartphl

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About Parksmartphl

Parksmartphl appears to be a parking-related service business operating in the Philadelphia area. The company likely provides parking management solutions, payment processing, or smart parking technology services for businesses and municipalities. Based on the name, they may specialize in modernizing parking operations through digital platforms or automated systems.

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Category

Business Services

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