ParcelABC - courier service Reviews

great experience.

No pasaron a retirar mi paquete cuando dijeron, me enviaron correo diciendo que debía pegar TODAS LAS ETIQUETAS y no se lo llevaron porque las había pegado. (?) y después nunca lo retiraron. Finalmente tuve que ir yo a sucursal de FEDEX. Mal respuestas por correo, nada precisas .

Did a booking with pickup from airport. Didn't read the terms, my bad. They don't pick up from airports. Got my money back with 25% reduction due to services they already started. I'm happy with this company...

Everything okay will use abc again . Update 15 April second time using ABC same experience as last time parcel arrive on time un damaged ,!very fast response to my questions.

Everything went very smoothly and the follow up communications via email , was very efficient as well as personal . The actual passage of the parcel was quicker than I expected , and once again a personal message of confirmation followed . A very good service indeed . Well done the team .

Very fast and professional help with commitment and care for the client. I highly recommend.

Local courier could not find the address of delivery (Poland). package was set to be returned to Greece. luckily enough we had Michal form ParcelABC on the other side of communication who effectively and efficiently guided the local courier. Thanks to that, delivery took place. Thank you for your great customer support!!

Solved a problem with the order quickly. Do make sure you understand their restrictions on what you can ship before submitting payment.

Very pleasant experience. Fast response from customer service. Easy communication.

I am extremely disappointed with my experience using this courier service. What was supposed to be a 4-5 business day delivery turned into an ordeal lasting over a month. Throughout the process, the online tracking system provided little to no useful information, leaving us in the dark about the actual status of our shipment. Despite submitting all required documents at the time of booking, we were repeatedly asked to provide customs details, causing unnecessary delays. To make matters worse, the final cost for shipping used personal belongings from Chile to Poland was absurdly high—so much so that it would have been cheaper to fly and bring them myself! Adding to the frustration, the tracking system falsely reported multiple "final delivery attempt failed" messages, even though we were home the entire time and never received a call or notification. When we inquired about this, we were told the package was still at customs, even though we could clearly see it had been cleared and had already reached the final destination city. This service was unreliable, overpriced, and poorly managed. I cannot recommend it to anyone who values timely and transparent delivery.

Tutto molto bene

On time delivery

Les doy una estrella porque no se les pueden dar 0. Esta empresa de lo único que se encarga es de cobrar. A partir de ahí, el resto es tu problema. Envié varios paquetes de mudanza en un envío internacional. Debido a mi disponibilidad por el trabajo no estaba en el destino cuando llegaron los paquetes, casi los mandan de vuelta. Su solución? Que hablara yo con la empresa de transportes Después de evitar de milagro que enviaran todos los paquetes de vuelta, veo que estos han llegado dañados (las cajas rotas, sin la protección que les había puesto, todos los objetos delicados rotos...). Como había asegurado los paquetes, pedí que se me reembolsara el valor de los objetos dañados. Pues bien, 1 mes llevo esperando que me den alguna noticia. Cansado de ello, al final el que lo está gestionando soy yo directamente con la empresa de transportes. Y lo mejor llega al final. Para ellos, el proceso ha finalizado (a pesar de que sigo esperando la compensación por los daños), pero me están reclamando un precio adicional ya que me excedí del peso (no pude hacerlo con una báscula así que puede ser, hasta aquí bien). Hablé con ellos y me dijeron que podíamos esperar a que recibiera la compensación para que hiciera el pago, pero ahora estoy recibiendo emails de su abogado amenazándome con listas de morosos. Se ve que ni siquiera hablan entre ellos... En resumen, una vergüenza. Recomiendo evitar contratar nada con esta "empresa", que lo único de lo que se ocupan es de cobrar el envío.

Very cost effective and great service from pick to delivery

Czasu odbioru nie odpowiadaja oytrzymanym oknam czasowym. Kurier przyjedzie jak mu sie podoba.

I wish i could provide them with a negative marking... be safe and don't use this service. Pick not organised even after 2 days ( Invocie NO 253-A670005).... They have a UK no which no one replies.... Zero customer service. And now I will have to chase them for a refund....which i doubt will get .... Please dont use this service. Its a headach.

Thanks to ParcelABC I was able to place an order for a DHL courier to have important documents shipped to my home country! It would have been impossible otherwise, as the DHL site directly required me to make the payment using a local bank card (which i do not have) Thankfully I found ParcelABC who were able to not only place the order for me but also save me a lot of money!

they were late with the pickup 3 days. Lady was very kind on the phone, and it was punctual on the third day, took the package from the door. Costumer support actually worked.