PA
ParcelABC - courier service
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Their payment system is a mess
Their payment system is a mess. I was accidentally charged twice, and when I canceled my order–because I found out they're using a shipping service which I do not trust and I wanted to add insurance to my order– they refunded the money to their e-wallet instead of my original payment method. The problem? The website is so buggy that I can't even use the funds—it keeps throwing errors. On top of that, their communication is awful. They don’t seem to care or make an effort to resolve the issue. Definitely not a company I’d trust again.