ParcelABC - courier service Reviews

I used this company for the first time and provided all the necessary information, including the pickup date and time, and made an immediate payment as requested. However, my experience quickly became frustrating. They asked numerous questions that were inconsistent, and after three days of back-and-forth communication via multiple emails, I finally submitted the required documents. Even then, they simply copied and pasted the pickup date and time, which had already passed. I will not use this parcel service again and would prefer to pay extra fees to a regular shipping company. This was a very disappointing experience.

Envíe un paquete Amsterdam a Medellín Colombia envío económico FedEx pagué como 60 euros y llegó en 3 días al destino. Muy buen servicio gracias

Excellent Job

Unfortunately very awful experience. They are platform not a sender. Please don't pay more like I did. Go to the DHL and ups direct and check with them. This company is spam

I recently arranged a courier to collect some items from a hotel in Egypt (left there by me in error!!) and deliver them to me in the UK. Parcel ABC provided a fair quote, website was easy to use. Unfortunately due to DHL duplicating my tracking number (in no way the responsibility of Parcel ABC) there was a mix up with another parcel. Michal from Parcel ABC liaised between myself, the hotel in Egypt and DHL over a few days until the matter was resolved. I have nothing but praise for the way this matter was handled and the speed of Michal's replies to emails was usually just minutes! Ignore other reviews - this company is 100% genuine. I will certainly use them again should the need arise.

Michał from customer service was very helpful. Receive the packages in Good condition tho some were broken but it was UPS Mauritius's fault. Michał guided me at every step and was very understanding. UPS Poland services were impeccable i highly recommend 👍🏻

Good service, it took my parcel 5 days to arrive from Italy to Estonia. I was little worried after reading some reviews but all went well.

Bom trabalho, respeitaram os prazos

This company is absolutely horrible. I place an order the 24th of February 2025 and their partner SKYNET supposed to collect my envelope with important documents the day after and they didn't come. I called them the same day and they told me they will collect it in the afternoon. They never came. Soon I contacted ParcelABC and they sent the courier the 26. I had to send the envelope from Dubai to Italy urgently and the 3 to 5 days delivery as they claim on the website was pretty good to me. After the parcel reach to Italy magically disappered for several days ParcelABC told me that there was a problem with the envelope in custom(an envelope with documents?????). After days of pushing, they sent a message that the envelope was lost and they were proceeding for the refund of the money(after I asked for it). The 18th of March 2025 I received an email quoting that magically the envelope had been delivered the same day. Of course I asked for the refund because at that time the same documents were useless to the receiver and still I didn't receive it. Of course this is all documented. Please do yourself a favour, spend a little bit more with a serious and trustable courier and don't even think to give to this people anything and if you do, well good luck. This is an answer to ParcelABC reply: Ilona (13 03 2025 06:42) Dear Client, Please note that we will refund you total shipping charges ( total payment for this shipment). Refund would be done next week. Best regards. ParcelABC Look at the date when the message has been sent by a member of your team(13/03/2025). You supposed to refund the total shipment the week between 17/03/2025 to 22/03/2025. So let's see if you do it by tomorrow Friday 28/03/2025. Too easy to apologise: Not accepted. Friday 28/03/2025(today is 02/04/2025) has passed and still I didn't receive any refund. Right now they said they will not refund the money. As I told in my first review stay at large from these scammers and thieves.

Las cajas llegaron en perfectas condiciones después de un trayecto España-Italia. La recogida fue en el horario establecido. En general contento con el servicio aunque hubiera preferido que la llegada del envío se me notificará mejor o pudiese establecer una fecha...aunque no sé si fue problema de ParcelABC o de la empresa de italia

Envío rápido. Fácil gestión.

Even though we had a bumpy pickup because of UPS. Michal from Customer Support went above and beyond to help me sort it out and be able to get the shipment done. I really thank him for this kindness, emphatic and how much he cares about the client.

J'ai reçu un mauvais service, payé pour un envoi express délai de livraison 2-3 jours. Finalement cela a pris 8 jours. Ce n'est pas normal!

Decent cost and fast response

Guten Tag, bin sehr zufrieden mit meiner Paketlieferung aus Italien. Es hat alles einwandfrei geklappt. Paket wurde dort abgeholt und hier zu mir nach Hause zügig unbeschadet abgeliefert. Kann den Paketlieferanten nur empfehlen. Weiter so!

It was significantly less expensive. I could track my package easily

This is not my first time ordering service from ParcelABC, and I truly like the service they provide. It's fast, cheap, secure, and their customer support is always here for you (kudos to Michael). Definitely not my last time ordering service at ParcelABC.

Bonjour, je voulais vous posez une simple question. J'ai une adresse mail qui m'a écrire est ce la votre ou une fausse ? Pouvez vous me dire quelle est la bonne adresse mail pour nos colis s'il vous plaît. Merci pour votre prochaine réponse