ParcelABC - courier service Reviews

Primera vez que trabajo con esta empresa,buen acierto, mercancía en perfecto estado y sobre todo buena información (seguimiento)del paquete. La recomiendo

Ich hatte verschiedene Anbieter ausprobiert, und das hier war der einzige wo alles reibungslos und kommunikativ funktioniert hat!

Super easy to arrange, very fast delivery (as promised) and tracking also available. Highly recommend it.

Easy form filling and admin, prompt scheduled pickup and delivery but transit communications could be better!

The service was good

I hired a courier to collect a parcel and deliver it. They accepted payment, shared poor instructions on documentation requirements and then did nothing else. I would go on the tracker every day and it would say ‘collection failed’. This went on for over a month and nobody was able to provide any information on why. That problem was eventually resolved. A few more weeks go by and I realise the parcel had been returned to the original location with incorrect documentation. I had to chase multiple times to find that out and had no context, what was wrong or information about how to fix it. They were extremely unhelpful and then refused to refund payment despite doing absolutely nothing to support this courier. The delivery company was actually DHL so they were just an unhelpful middle-man with no information.

Prix très intéressant, service rapide et efficace, réponse dans la 1/2 heure.

I booked urgent parcel pickup for today, they accepted timing window, but never show up, no shipping label generated, no response to messages, only one message that more info required, I send details, after that they went silent. I can't even know if they are going to pickup or not. Update.. pickup rescheduled and picked up as scheduled.

1/3 the price of what it would have cost to send the same pack to france via fedex directly. responsive customer service. package was delivered in under a week from NY to Paris. the only issue was i didn't realize there was going to be a tax added in france that my friend had to pay - if i'd known Id have paid so they didnt have to pay to receive a gift. not sure if that would have possible or something the shipper can do but it was the only thing less than perfect. i'll use this co again in a heartbeat

I have used ParcelABC for a couple of years now and I keep going back. I dropped off the package and it was delivered to its destination. The delivery time can vary depending upon customs. I would have liked to have paid for the customs from my end. The recipient ended up paying and this is not what I had wanted. …that’s my the only issue with sending this time.

Really good fast and trustworthy service.

The platform is very easy to use, all in one place. They have very good prices and the service level is also great.

Incredible customer service!!

Best service. Thank you so much

Unfortunately I had a bad experience with Parcel ABC. Our packages never arrived to our final destination. They offered no help in locating them. Eventually through numerous phone calls I located our packages and had them returned to us via another service. Will never use again. Customer service was terrible and left us with no answers.

A Turkish guy who was responsible for pick my parcel up, was very friendly and helpful. Also he came to my door just on time. The whole collect and delivery process has been fast and well streamlined.

Niesamowita responsywność i chęć pomocy mimo, że chodziło tylko o 1 paczkę. Czułam się zaopiekowana i nieporzucona aż do momentu pomyślnego rozwiązania sytuacji. Rozmawiałam z człowiekiem a nie z botem - to jest dzisiaj bardzo cenne. Dziękuję!

Great parcel service, package reached it's destination as fast as possible. INCREDIBLE customer service - I was in contact with Mr. Michał from Poland and I have to say this was the best customer support experince I have ever had. Mr. Michał was always up to date on what was happening with the package, he was notifying me about the whereabouts and source of delays for the delivery. He was making phone calls, sending emails, and he put up with me annoying him almost every day. He sometimes even responded within seconds of me sending an email. Whatever Mr. Michał makes, he deserves to earn tenfold or a very generous bonus, people like that REALLY increase the value of the service. GREAT EXPERIENCE!