Excellent service and advice
Excellent service and advice. Very reassurance for new cruise clients.
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Excellent service and advice. Very reassurance for new cruise clients.
Very helpful and knowledgeable, made booking very easy.
Andreia was most helpful and knowledgable about the ship and area .
Our booking was a last minute thing and Mikey was fantastic at sorting everything for us
Andreia was very helpful, and tried her best to accommodate my specific requests
Robin was an excellent and very friendly advisor booking our Virgin cruise for us with the best discounts we could find online and answering all our questions. Very knowledgeable about the cruise line and finding us an optimal room on board.
Mikey very helpful and patient through the whole process to completion of booking
On contacting Paramount, I got quickly through to Mikey, who was very good indeed. Not only was he knowledgeable and did exactly what he said he would in terms of calling me, etc, but he was hugely personable too. Availability of some aspects of our trip was sketchy, but he patiently handled everything and I came away from the call very confident in our arrangements.
Caitlin was extremely thorough and professional and made booking a seamless process
Robin was really helpful answering all my questions and offering really good advice Fantastic service
The personal touch friendly and patience staff
Booked a cruise and stay with Mikey of paramount cruises, explained everything to us nice and clear, very helpful, very professional nothing was to much trouble for him, will definitely return and book another cruise with him, top marks.
Its very easy to get the cruise you want at the best possible price. Nice people to deal with too.
Mo made booking our next cruise easy and stress free. Would always recommend Paramount Cruises. This the 3rd time I have gone with them and each time has been spot on.
Great service from Caitlin who was able to arrange my cruise, listen to my requirements, answer all my questions and make the whole process straightforward.
Caitlin was a pleasure to deal with. She answered all of our questions promptly and efficiently in a friendly manner.
Helpful, easy to book
Mikey has been amazing sorting out our Virgin cruise. He was very knowledgeable, friendly and helpful. Mikey listened to what we wanted and booked the right cabin, at a good price. I would definitely recommend!
Excellent service. Very efficient and pleasant. Nothing too much trouble,
Caitlin Richardson was the lady who arranged our first ever cruise last year, which was perfect and this is why we returned to Paramount this year. Once again Caitlin made the arrangements with ease and problem free for us. We are very pleased with the service we have had from Paramount.
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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