Very helpful and easy
Very helpful and easy. My consultant was fabulous
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Very helpful and easy. My consultant was fabulous
Tina was extremely helpful and efficient answering all my questions to help me book the cruise . I will definitely book with her again
Nice and quick as requested
Just back from a Paramount Cruise to Asia that included a 7 day tour of Cambodia. The whole experience from the initial planning stage to the returning home was extremely positive. Robin ( Paramount ) and Queenie ( Metta ) were both very proactive, friendly and at times very patient ! - The Cambodia tour was amazing , thanks to Metta Voyage ( especially our guide Nak ) and a brilliant addition to the cruise itinerary - Would defiantly recommend Paramount / Metta and more than happy to use them both again.
Smooth, quick, good value booking
The booking process was easy and very helpful, yet to enjoy the product so can't rate that at present.
Robin was very helpful and knowledgeable with booking our cruise last minute
Very friendly, helpful and responsive. Best deals - great value for money.
Very helpful. Try contious very pleased with Caitlin. Working Sunday evening as well. Impressive
Robyn was very helpful and organised exactly what we wanted and at good price.
Another cruise booked with Robin at Paramount Cruises, effortless & know I always get an immediate reply to any questions I need answered.
Oh wow, got an random email about a Grand Prix cruise, text Mikey from Paramount and within minutes he came back with prices and options even flight class options. Nothing too much trouble. Booked the whole trip within a couple of days.
Mikey has made the enquiry and booking experience very easy. He is very knowledgeable and a generally nice guy! Mikey provided lots of useful information via WhatsApp and sent all relevant links for things like lounge booking and ESTA requirements etc. Very swift and easy process.
Just booked with Mo at Paramount Cruises and found him to be very knowledgable and helpful. He was able to answer all my questions and gave me the confidence to book the cruise we wanted.
Tina (your representative) was so knowledgeable, understood our wants and needs and went the extra mile to help. It is the first time we have used Paramount, but it will certainly not be the last. Thank you
Very good experience as always Tina was a delight
Andreia was really switched on and knew her job well. We gave 4 star because we have not taken the holiday yet to see how well it all came together. Michael
They were so helpful and could not do enough for me.
We've used Paramount Cruises a number of times now, and as always, our latest holiday (Cape Town - Mauritius) went off smoothly and without a hitch. Hotels were good (esp Zest Boutique in Cape Town) and transfers, as always, were spot on.
Mikey was excellent and knowledgeable. Extremely helpful and a pleasure to deal with. Highly recommended
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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