efficient and friendly
efficient, friendly, good info and helpful ... no hard sale and a quick effective booking taken for 4 cabins
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
efficient, friendly, good info and helpful ... no hard sale and a quick effective booking taken for 4 cabins
Mikey was excellent. He responded to all my left voicemails when he was on another call. He answered all my queries and reassured me on technical matters as I’m not that technologically minded and pointed me in the right direction. We returned from our trip on 24 Feb without there being any problems. Everything ran extremely smoothly. I highly recommend Paramount Cruises and hopefully will use them again.
Robins knowledge has once again enabled us to book yet another dream cruise.
Caitlin understood our varied needs and found us the best holiday within the budget available
Fantastic agent called Mo. Listened to my needs and catered for exactly what I wanted. This is the second time using this company and will definitely be using them again.
Nothing was to much trouble . We had to amend plans but Caitlin worked through it with us . An easy booking experience . Our second reservation with Paramount Barry
Excellent service & great advise.
Excellent level of support and communication given right from the start of my enquiry. E-mails, calls and messages responded to efficiently. Any queries about the booking was explained well and so good to be able to speak to somebody directly. Opportunity for further engagement with Paramount Cruises right up to the point of the cruise. What i particularly liked was that personal 'touch', being assigned an individual who you were able to contact should you need too. A really good start, excellent Customer Services. Would definitely use again, based on my experience so far, thankyou Andreia!
Amazing gentleman called Mo so helpful and kind couldn’t have been more great 10/10 should get the prize of the year for his great attention
Efficient, friendly, knowledgeable and great people to deal with,what more can you ask
Excellent customer service
Very helpful
Tina is a Star. Sorted Everything and listened to all we wanted, checked and confirmed to us. All Booked and would definitely come back again. Oh, it was a fantastic deal too!!
Robin responds quickly and favourable prices. All details sent through quickly.
Easy to book very helpful
Robin was very understanding the type of cruise i was looking for and he answered all my questions I asked him very professional
Very helpful and informative as well as having a nice manner
My friend booked it and the info was sent to me for info
Excellent customer service from Paramount. Everything was brilliant the flights were on time. Hotels were amazing & in great locations. The reps were friendly & informative nothing was too much trouble thanks Patrick, Marco, Leah and Jess. Wouldn't hesitate in booking another cruise with Paramount. Rita & Mark
Paramount is perfect for providing a variety of destinations suited to all ages. Just back from a southern states, Mardi Gras and Caribbean adventure, (my third Paramount adventure) Hotels are generally chosen with care providing good locations for exploring. The tours offered are varied. All requests are discussed and made available, sometimes with a few adjustments. In all always has been very positive experience. Thank you for a wonderful time (Leah, Jess and Patrick) and Mo for help with booking. Definitely would travel with Paramount again.
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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