Very helpful
Very helpful
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Very helpful
Really easy to use website and Tina was helpful with explaining everything and the process of booking our Virgin Cruise. The price has to be the best around so highly recommend for any cruise.
No was soo helpful and informative he really went the extra mile mile
sent email enquiring about price Robin Jones was dealing with my enquiry 2 days later we booked holiday through Robin 10 out of 10
Tina was amazing very professional and is definitely my go to girl for my travel.
Great clear and factual communication Friendly and helpful Various methods of communication one which includes talking to people - hoo rah!
Robin was very happy to go through everything with us explaining all the little details and putting us at ease telling of his experience on the trip. Really impressed with his knowledge.
Helpful and knowledgeable booking agents. Overall easy process.
email, phone call, phone call and all booked
Robin Jones, dealt with my enquiry and was very helpful and attentive. He answered every one of my questions perfectly and knew all the information I needed to know. I’m really looking foward to my cruise. Thank you
Mo is a very helpful, efficient & pleasant representative to deal with & we are very pleased with his services & would definitely recommend him to others.
Easy to book and communicate with MO what I wanted and needed. Good value for money.
Our agent Mo! Was brilliant, very informative, helpful, and very knowledgeable. Thanks Mo!
Robin made the booking easy for us
We received excellent customer service from Caitlin, she was very attentive and friendly and quick with her replies and full of tips. Also she was so patient with us while we were making a decision about our booking. Thank you again for the 5⭐ customer service.
Excellent detailed knowlege by Robin. Pleasure to deal with
Excellent service from Caitlin, went through everything we needed to know and more. Giving us time to think through what we actually wanted from the cruise.
Mo was top notch
Recently booked a cruise and stay with Mikey. Mikey was helpful, efficient and very knowledgeable. Dealt with a host of questions and a big change with patience. I would highly recommend trying Paramount as they find some good deals.
Having a real person on the phone, to answer questions and the ability to have the holiday personalised.
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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