Excellent service
Out friendly helpful advisor.Andreia.made the booking so easy & quick No waiting around for the quote , straight back with all the relevant details I wouldn't hesitate to book another cruise with Paramount
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Out friendly helpful advisor.Andreia.made the booking so easy & quick No waiting around for the quote , straight back with all the relevant details I wouldn't hesitate to book another cruise with Paramount
You can rely on the experience of the salesman that you are speaking to. Ensuring that you understand everything that they are explaining to you regarding your cruise package and any extras that you require.
Very helpful
Very easy to deal with. Quick responses each time. Thank you Caitlin for your help ti book.
Mo is really friendly and gives excellent advice Didn’t pressurise us to book though we did choose to again
I recently booked a cruise with Paramount Cruises, and I couldn’t be happier with the entire experience! From start to finish, their customer service was exceptional. The team was knowledgeable, friendly, and went above and beyond to ensure all my questions were answered and my preferences were catered to. The booking process was seamless, and they provided detailed information about the itinerary, onboard amenities, and excursions, making it easy to plan my trip. The cruise itself exceeded all expectations – the ship was immaculate, the staff were incredibly attentive, and the dining options were outstanding. Paramount Cruises made the entire journey stress-free and enjoyable. I felt like a valued customer throughout the process, and their attention to detail truly set them apart. I can’t recommend them enough and will definitely be booking with them again for my next adventure!
Andreia was very professional and helpful.
Amazing service from Mikey start to end.
Excellent service as always
Quick reply
Recently booked a cruise with formula 1 with Mikey. What can I say. So helpful, very knowledgeable. Prompt service. Never failed to pick up the phone and dealt with my endless queries with equally endless patience. Wouldn’t hesitate to recommend.
Great service from Caitlin - have her my idea of a trip, which included several trips. Nothing was a bother, even amended trip to include other stops and she provided advice also. Would certainly recommend.
We’ve just booked our cruise package and it was a very easy process. Mikey was of great assistance and was very professional.
Phone call quickly answered, Answered questions swiftly.
From the start of my Enquiry, Caitlan was extremely helpful and knowledgeable about the whole process and the cruise . This made my booking with Paramount easy and carefree , I'm actually a returning customer - because of the service i received before .
Mo was very helpful, not pushy and helped us with the questions we raised. Excellent customer service.
Really helpful staff and excellent itinerary. Reasonable deposit and lots included.
Returning to Paramount Cruises for another booking. The service is excellent and well priced. They are knowledgeable and take care with the little details. Thanks Mickey and the Team.
Cruised with Virgin via Paramount as a solo traveller in June and it was all completely seamless and much cheaper than going direct. I've booked a second sailing with them for 2025 and they have been super helpful in making sure I got the best deal. Caitlin has been incredibly helpful and responsive each time.
The agent was very helpful and was able to find a modified itinerary to meet our needs. All additional queries were dealt with promptly and efficiently. She was pleasant and courteous throughout.
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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