Robin is always so forthcoming and…
Robin is always so forthcoming and informative
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Robin is always so forthcoming and informative
Robin was amazing! Excellent service and customer care, well done Paramount Cruises.
I’ve used this company before and always experienced excellent friendly advice and knowledge about the holiday I requested. Good fast responses to questions. Quick upload of itinerary and detailed information
We have booked through Robin in the past and his knowledge and advice has always been excellent.
Really helpful, knowledgeable and friendly rep.
Very prompt with communications & very helpful
Caitlin was really helpful, knowledgeable and patient when booking our holiday. She gave us different options and responded to all our queries promptly.
All good mo was great
Great experience, knowable cruise assistant, straightforward process
Fast speedy find of a perfect holiday, and everything fully explained.
We've just booked our first cruise and F1 tickets package. Caitlin was so helpful with immediate answers to questions and really reassuring responses. Simple booking process and confirmations received instantly. Can't wait for our trip!
Tina is so helpful and nothing is too much effort.
Fantastic service Andreia was amazing so patient with all the questions I had to ask 👍🏻will be booking with her again 🫶🏻thank you .....
A great booking experience with very helpful reservations team. We have booked twice but are yet to travel. An issue arose on one of the bookings due to flight change which would have impacted on our cruise but Paramount were quick to secure alternative flights. An excellent service and would certainly recommend
Very helpful assistant, Tina.
Tina has been amazing sorting our cruise out for us. She was very knowledgeable, friendly and understanding of our needs. She is a credit to paramount cruises. I would definitely recommend!
First time booking with you and Mo Abiola was more than helpful so ended up gtting the perfect trip (hopefully )
Very help full. Pleased so far
Tina our travel consultant has so far been amazing and goes above and beyond with helping answer all my queries and ease my worries.
TINA WAS BRILLIANT AT ACCOMMODATING ALL OUR NEEDS, FRIENDLY, HELPFUL, AND EASY TO SPEAK TO
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.