Panache Cruises Reviews

Expert advice, friendly and professional. Helen was fantastic. Nothing is too much trouble. She is passionate about travel and her knowledge is invaluable. Definitely recommend Helen and Panache cruises

Prompt, friendly, knowledgeable and thoroughly professional personal service arranging the perfect river cruise for our 30th wedding anniversary - thanks very much Panache and particularly our are you is everything okay tidy up what appointments you have because you're my friend hurt so much enjoy your super personal cruise connoisseur Nicola Tempest-Mitchell, for whom it seems nothing is ever too much trouble

I am excited to share my experiences with Panache Cruises as I have already travelled with them three times to Portugal, Egypt and Cambodia. The booking experience is always good as their sales agents are friendly, helpful and professional. Information given is accurate, honest and timely, and their prices are market competitive. I am pleased to report that all of my holidays have been excellent, as all of Panache's partners deliver excellent service and wonderful adventures. Food has always been good, and the ship's beautiful. On my last cruise in Cambodia, we travelled with the founder and CEO of Panache and thoroughly enjoyed his company and support, As a very satisfied customer, I have just booked a Galapagos adventure with Panache in the spring of 2026.

Great company to deal with, very professional and knowledgeable. Nothing too difficult for them. They are my go to company for booking cruises.

Mona was amazing in helping us to book our Hong Kong cruise, she was able to refund us £300 from Silversea.

Jack Busby has been great. So helpful and knowledgeable. Excellent attention to every detail as requested Would definitely recommend him

It’s lovely to have a trusted friendly voice on the end of the phone who genuinely works hard to find us the best holiday choice.

Very efficient service.

Panache continue to look after my needs and I highly recommend them.

Helpful pleasant staff giving clear advise and information regarding choices of cruses.

Mona Samandi was very helpful and assisted us in booking a package to Athens including an Explora 2 cruise. She is knowledgeable and suggested a good hotel in Athens located in the centre making it easier to get around the city attractions. The holiday is better value than many of their competitors. Looking forward to doing more business with her and Panache.

Came upon PanacheCruises by chance when searching for HX cruises. What a fortunate encounter. Kathryn was extremely helpful with arrangements, options and advice. Best of all the final cost of the cruise including flights came in less than going via HX direct. Thoroughly recommended.

Really great service from Nicola very helpful & responsive with information even when we changed our minds!

We have booked before with Nicole at Panache. We find Nicole, friendly helpful and knowledgeable across a range of holiday itineraries. Nicole shows understanding and patience in ensuring we are happy with our holiday booking.

This is the first time I have used Panache cruises. I have dealt with many cruise companies but I have never before had such a good experience planning and booking a cruise. Mona has done an amazing job in helping us to find the best cruise for us. The cruise I enquired about first wasn’t quite what we wanted so instead of just saying ok if you see anything else come back she asked us if we wanted her to try to find something for us. Within a few hours she hadfound us a number of options. We have now booked a Norway cruise.Mona has been a breath of fresh air to deal with extremely helpful and patient and nothing is too much trouble. She has responded to all of my queries swiftly usually by phone and then following up with emails for confirmation. I cannot recommend both Panache cruises and Mona highly enough.

Nicole was really great, very helpful and didn’t rush or push us. She gave us plenty of time to think about our booking and helped us save money

Kathryn was very helpful, thorough and worked on a deal that we could not find cheaper elsewhere! The cruise credits also allow loyalty to be rewarded to family members who had recommended Panache to us! We can't wait for our cruise!

First time booking with Panache and our first impressions are very, very good. Our allocated Cruise Connoisseur, Jill Hurst, created a great first impression with a friendly introduction and then went on to discuss with us our booking requirements for a 'special' 2027 cruise with knowledge, understanding and by identifying some options, all done with a professional yet friendly and engaging approach. We were given time to consider our decision, at Jill's suggestion, and she called us back at the agreed time to see if we had any further questions or had made a decision. Thanks to Jill we had decided to proceed with our booking and she administered this efficiently and with clarity, giving us confidence that she would continue to 'look after us' as the next stages of administration followed. There's only one opportunity to make a first impression and Jill did a fine job for us and we look forward to engaging with her as required.

The Cruise Connoisseur, Scott Perry was incredibly helpful. When he did not know something for certain he checked and came back with the answer remarkably quickly. Clearly Panache Cruises aims to add value where the booking process is concerned and, one hopes, later.