Panache Cruises
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First time booking with Panache, great first impressions.
First time booking with Panache and our first impressions are very, very good. Our allocated Cruise Connoisseur, Jill Hurst, created a great first impression with a friendly introduction and then went on to discuss with us our booking requirements for a 'special' 2027 cruise with knowledge, understanding and by identifying some options, all done with a professional yet friendly and engaging approach. We were given time to consider our decision, at Jill's suggestion, and she called us back at the agreed time to see if we had any further questions or had made a decision. Thanks to Jill we had decided to proceed with our booking and she administered this efficiently and with clarity, giving us confidence that she would continue to 'look after us' as the next stages of administration followed. There's only one opportunity to make a first impression and Jill did a fine job for us and we look forward to engaging with her as required.