Pack Up And Go Reviews

The actual moving went fine and nothing was damaged, which is what matters most. But getting clear information about timing and logistics was like pulling teeth. Had to follow up multiple times just to get basic updates about when they'd arrive.

The actual moving crew was fantastic and very professional. Unfortunately, the customer service and scheduling department left a lot to be desired. Had to call multiple times to confirm details and there was some confusion about timing. The move itself went smoothly once it got started, but the communication issues were frustrating.

The movers were hardworking and got the job done in reasonable time. However, they arrived about 45 minutes late which threw off my whole day's schedule. They did apologize and worked quickly to make up for lost time. The packing service was thorough and everything arrived intact.

While the movers eventually got everything moved, there were several issues along the way. They showed up with a smaller truck than expected, requiring two trips. Some items were handled roughly despite us pointing out fragile labels. The supervisor was responsive to our concerns, but it felt like we had to babysit the process.

The service quality was top-notch and the movers were very careful with our furniture. However, the final cost ended up being about 20% higher than the initial estimate due to some additional services we needed. Communication throughout the process was good, and they did deliver on time as promised. Just wish the pricing had been more accurate upfront.

Pack Up And Go made our cross-country move so much easier than expected. The team was professional, punctual, and handled all our belongings with care. They even helped us navigate some last-minute changes to our moving date. The pricing was transparent with no hidden fees, which I really appreciated. Would definitely use them again and recommend to friends.

I was nervous about hiring movers after some bad experiences with other companies, but Pack Up And Go really delivered. They were careful, efficient, and even helped me rearrange furniture in my new place. The quote was accurate and fair.

Used them twice now and both experiences were positive. They're not the cheapest option but you get what you pay for in terms of reliability and care. The crew treats your belongings like their own.

Really happy with the moving service. Everything arrived safely and the crew was friendly.

Used them for a local move and they did a good job. The team showed up on time and worked efficiently. Only minor complaint is that they could have been more careful with some of our boxes - a few got slightly damaged during transport. Overall satisfied with the service though.

Pack Up And Go handled our office relocation efficiently and professionally. They understood the importance of minimizing downtime and worked around our business schedule. The crew was respectful of our workspace and clients. Fair pricing for the level of service provided.

Amazing experience from quote to delivery. The team was incredibly professional and made what could have been a stressful day actually pleasant. They went above and beyond to ensure everything was perfect.