OVO Energy Australia Reviews

Absolutely fantastic to deal with. Easy conversation and, got the issue sorted very quickly. Keep up the awesome work 👍

Jess was amazing help! Couldn't recommend her customer service enough

Hi Ovo, just had assistance from, jasmine, she was very helpful in closing my account, made my exit very easy and was very informative. I will definitely be using OVO again in the future. thank you for your assistance over the past year. Regards Andrew M

Great and friendly customer service and fast

Have had multiple great experiences with Ovo support since I joined (specifically Jas and Rachel). Over chat they are quick to respond, and they are great with follow-up over email. Their support agents actually seem able to find out information and work with their ops team to make things happen (not common when lots of other support teams I've interacted with are outsourced and sit far from operations and it takes forever to get any answers). Rachel even connected directly with my solar installers on my behalf to sort something out for me which I really appreciated. I'm also a fan of bill smoothing and Ovo prices seem pretty fair, so all in all I'm really happy I made the switch.

Excellent customer service and satisfaction from Jasmine. Jasmine was not only able to assist me with my query regarding the electricity rebate but was also able to help me troubleshoot as I was unable to login to my account!

Excellent quick customer service from Jasmine!

Very helpful service, easy use of App, good rates. A++

How promptly I was attended to

Jess was very helpful. She was able to answer all of my questions, make changes to my account and gave excellent recommendations. She handled only my online chat and answered promptly.

Just renewed my Ovo Electricity contract via Chat in less than 10 minutes. It was a straightforward experience and Jess H was knowledgeable and efficient. Great Customer Service... Congratulations!

Jess answered my question and was very helpful

I contacted OVO though the web chat and the agent was able to help with my enquiry quickly and with a great outcome.

Very fast response time via internet, answered promptly with no waiting and very helpful.

Jess was super helpful, thanks so much.

Very Prompt response getting issue sorted out.

Reeve made signing up and sorting direct debits a breeze. All my questions were answered promptly. Amazing service.

Did a quick search on other energy plans as the default offer after my contract finishes wasn't too appealing and found a better plan within OVO's offer and the transition was very smooth with Reeve.