Review summary

Online Payment Platform has mixed reviews from customers. Customers particularly appreciate service, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

PJ

Peter Jacobs

5 out of 5 stars
Heb geld terug gekregen op tijd

Heb geld terug gekregen op tijd

EK

E. K

1 out of 5 stars
Very weak service

Very weak service. Had to deal with this 3x now. Via marktplaats you pay for their service to ensure that the deal goes well. Most of the time they don’t add anything, but then when it eventually goes wrong they close the ticket immediately. Keep cash from you (if you do not make an issue) even though the seller already has been marked as a Fraud and do not refund shipping labels even when nothing was sent with the label. Honestly I would only recommend this service if you already do not trust a Seller and you are willing to take a risk/gamble (losing 5% to their *service*)

M

Marjolein

5 out of 5 stars
Snelle reactie, goed geholpen

Snelle reactie, goed geholpen.

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All reviews

1,000 total • Write a review

Showing 801 - 810 of 996 reviews
PH
5 out of 5 stars

Das ein gleich geholfen würde das find…

Das ein gleich geholfen würde das find ich richtig gut

Date of experience: June 9, 2025

DJ
4 out of 5 stars

Die Zeit war recht lang

Die Zeit war recht lang, bis man reagieren durfte. Auch hätte ich gerne Kleinanzeigen mitgeteilt, das ich das Gerät zurück geschickt habe, weil es in Deutschland nicht zulässig ist. Man wurde aber gezwungen ein Foto zu schicken. Auf einem Bild kann man aber keine unzulässige Sendefrequenz zeigen.

Date of experience: June 9, 2025

R
5 out of 5 stars

Schnelle Reaktion und zufriedenstellend…

Schnelle Reaktion und zufriedenstellend abgewickelt

Date of experience: June 9, 2025

B
4 out of 5 stars

Correcte uitbetaling

Correcte uitbetaling, wel sterk vertraagde bezorging bij koper maar heeft niets met de uitbetaling te maken.

Date of experience: June 9, 2025

IS
5 out of 5 stars

Eine angeblich zugestellte Lieferung…

Eine angeblich zugestellte Lieferung wurde von OPP sehr schnell mit Erfolg reklamiert. Schneller Service, sofortige Auszahlung nach Problembehandlung, immer wieder gerne!

Date of experience: June 9, 2025

GS
3 out of 5 stars

Ich soll bewerten,habe zwar den…

Ich soll bewerten,habe zwar den Abschluss des Vorgangs gemeldet, aber noch kein Geld auf dem Konto. Wie soll ich da eine positive Bewertung abgeben?

Date of experience: June 9, 2025

BB
3 out of 5 stars

Bij dure aankoop goed dat het er is, maar de communicatie over de voorwaarden kunnen beter.

Goed: Het proces van het aangeven van een probleem, het blokkeren van de uitbetaling, het contact via de verkoper, het akkoord van annuleren van de aankoop en het retourneren van het aankoopbedrag is goed verlopen. Kan beter: de termijn van 7 dagen is te kort voor ontvangst en controle op het product. Ik kreeg maar 1 waarschuwing dat de uitbetaling de volgende dag automatisch zou worden uitbetaald. Dus ik moest nog de avond ervoor handelen om de uitbetaling tegen te gaan..

Date of experience: June 9, 2025

JD
3 out of 5 stars

Geld aankoop kreeg ik snel terug

Geld aankoop kreeg ik snel terug. Alleen ik had ook verzendkosten erbij en die heb ik nooit terug gekregen!

Date of experience: June 9, 2025

JR
5 out of 5 stars

Ik had ‘n impuls aankoop gedaan die te…

Ik had ‘n impuls aankoop gedaan die te mooi was om waar te zijn. ‘n Namaak product, maar wel met kopersbescherming. Ik besloot op tijd te annuleren. Daarna nam Marktplaats en OPP het over.

Date of experience: June 9, 2025

MF
2 out of 5 stars

I'm not happy but it worked

I'm not happy, but it worked. Impossible to contact anybody. A chatbot ridiculous. Impossible to translate in English (plus if you translate the page you have half dutch and half english). I don't get back money from a shipment I never ever received. In summary I get back the money I spent for the item but I lost at least 40€ between shipment an security of the payment. Stressed because I was unable to speak with anybody except a robot. Plus it sais 5 days but it is at least 7 I'm waiting.

Date of experience: June 9, 2025

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