Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
4.0
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Convenient
Convenient, prompt
Curtis S was polite
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
Great !!!
Very efficient and feel looked after very well
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
onlinedoctor.superdrug.com
All reviews
1,000 total • Write a review
Showing 751 - 760 of 996 reviews
D
David
US
I was given less tablets than I paid for
I was given less tablets than I paid for online. Superdrug online rather than refund the cost of the 4 tablets my order was short by says go back and argue with the pharmacy you got the order from. ie go away don't bother us. I suppled pictures of the bag and contents. Truly disgusting.
Date of experience: December 24, 2024
MC
The doctors are well experienced
The doctors are well experienced, and they know what is best for me..
Date of experience: December 24, 2024
JW
WASTE OF MY TIME..
Asked for cream nothing untoward email received money taken? Day after they wanted more information even though I explained I'd had this before but doctor couldn't see me for a week however another email asking for photos prescription could not be given before they received them my god what an absolute fail of a pharmacy. Its Sunday and I'm still in discomfort thanks!! Tomorrow I will be calling my bank to find out about you superdrug taking money from my account before you confirmed my order I'm sure it is illegal .
Date of experience: December 23, 2024
B
Burnsey
US
Let down when Monjaro pen went wrong
I signed up for Monjaro and went through 4 cycles, titrating up as I went. On my 4 th cycle the pen jammed and I wasn’t able to inject anything so , as I had already ordered and recieved my 5 th pen, I started using that. I got two injections out of my 5 th pen and then it jammed again. I couldn’t push down the plunger. When I tried another new sharp ot still didn’t work and when I tried without a sharp the liquid shot out to the left. Then the red rubber nipple at the end swelled up. I emailed customer service on 19 th December, heard nothing. Rand customer service 21 st December and they said I had to take my pen back to a store, 12 miles away, the store would send it off, check it and if it was found to be faulty send me another. I’ve paid in the region of £1000 over the last few months and this is the service I get when I get a faulty pen. I would never reccomend Superdrug to anyone for anything now. I think I should have been issued a new pen and had a stamped addressed envelope sent for the old one and maybe a charge if nothing was found wrong with it. Not a good service.
Date of experience: December 21, 2024
GG
Great
Very easy to get medication when I had an issue on a Friday night and GP’s closed over weekend. Fair price. Good response from Dr and followed up
Date of experience: December 21, 2024
MI
Amazing Service provided
Amazing Service provided Making Doctors appointment I'm getting online Doctor appointment and review of my application successfully. What a fantastic service.
Date of experience: December 21, 2024
SL
Excellent service
Excellent service, very convenient
Date of experience: December 20, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.