Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

1,000 total • Write a review

Showing 741 - 750 of 996 reviews
Gg
4 out of 5 stars

It was a quick and easy way to get help

It was a quick and easy way to get the treatment I needed. It’s a shame when I picked up my prescription that the instructions printed out & stuck on the bag were some of the most confusing wording I’ve read

Date of experience: December 31, 2024

P
5 out of 5 stars

Quick service

Quick service

Date of experience: December 30, 2024

DF
4 out of 5 stars

Very good service

Very good service

Date of experience: December 29, 2024

JS
5 out of 5 stars

Quick & Easy

The service is quick & easy, usually takes a day or two (depending on stock) for you to collect your medication. I could get this medication on the NHS for free, but there is so much delay and fuss. Superdrug doctors takes the stress out of it and the price is incredibly reasonable.

Date of experience: December 29, 2024

TB
1 out of 5 stars

No response for the order yet

No response for the order yet

Date of experience: December 28, 2024

sa
1 out of 5 stars

Worst experience ever

Worst experience ever. I was supposed to pick up medications today, but the doctor still hasn’t reviewed my order despite the fact I have provided pictures of myself several times. This is absurd. I am travelling in three days and no one is answering from customer service.

Date of experience: December 28, 2024

P
5 out of 5 stars

My medications worked like magic

My medications worked like magic

Date of experience: December 28, 2024

gc
5 out of 5 stars

there speedy professional service never…

there speedy professional service never fails to deliver

Date of experience: December 28, 2024

CK
1 out of 5 stars

No flexibility…

Wanted to cancel order as I wasn’t able to collect from the pharmacy, but was told, once it’s approved by the doctor, orders cannot be cancelled. Was given the option to send to my home address, still waiting for an email reply

Date of experience: December 27, 2024

K

Ken

US

5 out of 5 stars

Usual quick service.No problems

Usual quick service.

Date of experience: December 26, 2024

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