Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
4.0
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Convenient
Convenient, prompt
Curtis S was polite
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
Great !!!
Very efficient and feel looked after very well
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
onlinedoctor.superdrug.com
All reviews
1,000 total • Write a review
Showing 241 - 250 of 996 reviews
LP
Fast and efficient service
Fast and efficient service. Easy website to use
Date of experience: April 11, 2025
N
Neil
US
Online good, in store not so good…
The online service was good and efficient, but when I actually went to collect my order, the service wasn’t so good. I looked online to see when the nominated branch (Holloway Road) I had chosen to collect my order was open, and it said the store I chose was open on Sunday. When I got there though, although the store was open, the pharmacy counter was not, so I couldn’t collect my order. The staff member I approached on the shop floor to ask about it brusquely told me to come back on Monday. I went back on the Monday, arriving at around 12.50, only to find the pharmacy counter was shut for lunch, with a sign saying it was closed for lunch until 13.05. I waited around, and it finally opened at around 13.07, so I’d waited for nearly 20 minutes to collect my order, which wasn’t ideal and wasn’t very convenient.
Date of experience: April 10, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.