Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service πŸ‘Œ

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

1,000 total β€’ Write a review

Showing 251 - 260 of 996 reviews
lB
5 out of 5 stars

My request was dealt quickly

My request was dealt quickly

Date of experience: April 10, 2025

S
5 out of 5 stars

Quick response and easy process

Quick response and easy process

Date of experience: April 10, 2025

G
5 out of 5 stars

It's was no hassle put in all detail…

It's was no hassle put in all detail recently weight blood pressure etc reviewed by doctor approved and picked up. Better than waiting 30/45 minutes on phone waiting to get through reception today at gp to then wait for call back to discuss. People who work dont have time to be waiting on phones and call back. This service is very efficient service I've had no problems at all

Date of experience: April 10, 2025

ML
5 out of 5 stars

I was particularly impressed with the…

I was particularly impressed with the checks made before my prescription was approved. It made me feel safe knowing that it was ok for me to have this drug.

Date of experience: April 10, 2025

C
5 out of 5 stars

Needed medication and got fast and…

Needed medication and got fast and efficient

Date of experience: April 9, 2025

P
3 out of 5 stars

Expensive and can only get limited…

Expensive and can only get limited orders

Date of experience: April 9, 2025

F
5 out of 5 stars

My experience was made great by the…

My experience was made great by the quick repo received followed by advice and then treatment recommended excellent service.

Date of experience: April 9, 2025

IL
5 out of 5 stars

Speedy turn around

Speedy turn around

Date of experience: April 9, 2025

RK
5 out of 5 stars

Fast and easy

Fast and easy

Date of experience: April 9, 2025

Dc
1 out of 5 stars

Communication is severely needed between shop and online

Ordered a prescription cost me Β£250 Went to pick it up from super drug and was told it's out of stock Although had an email saying to pick it up on Thursday 3rd April I went to the pharmacy on Monday 7th April Have had no response from super drug or the online doctor This is unacceptable

Date of experience: April 9, 2025

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