Olay Reviews

Everything runs smoothly with their distribution services. Orders are processed quickly and their inventory management system keeps us well-stocked. Minor issue with billing discrepancies occasionally, but overall very satisfied.

Had trouble getting clear answers about their partnership program requirements. Emails took days to get responses and when they did reply, the information was often incomplete. The business concept is good but execution needs work.

We've been working with Olay's B2B services for our spa for over a year. Consistent product quality and delivery schedules. Their account management team is responsive and professional.

Order arrived on time and products were as expected. However, the packaging seemed excessive for such a small order - lots of unnecessary plastic. The business operations are smooth though, and tracking was accurate throughout.

Their wholesale division has been fantastic to work with. Competitive pricing, flexible terms, and they really understand the retail beauty market. Our account rep goes above and beyond to ensure we have what we need for seasonal promotions.

Had an issue with my recent order and their customer service team was incredibly helpful. They resolved everything quickly and even offered a discount for the inconvenience. The representative was knowledgeable about their products and genuinely seemed to care about my satisfaction.

Attended their product training seminar for retail partners. Very informative and well-organized. The materials provided were comprehensive and the presenter was engaging. Worth the investment for our team's product knowledge.

The online ordering system works well most of the time. Had a few glitches during peak hours where the site was slow to load. Customer support helped resolve the issues, but it shouldn't happen in the first place.

The return process took longer than expected - almost 3 weeks to get my refund processed. Customer service was polite but seemed understaffed. The actual business model is solid, just need better efficiency in their returns department.

The consulting services are top-notch and their market insights are valuable. However, the fees are quite high compared to competitors. You do get quality, but it's definitely a premium service that might not fit every budget.

The skincare consultation was thorough and personalized. They took time to understand my skin concerns and recommended products that actually work for my skin type. Follow-up was excellent too.

Their technical support for the retail partner portal is excellent. Quick response times and they actually solve problems rather than just providing generic answers.