Mixed experience
While the core features work fine, I've encountered some glitches with the mobile interface. Customer support was helpful in resolving issues, but it took longer than expected. The pricing model could be more transparent.
2 hours ago
While the core features work fine, I've encountered some glitches with the mobile interface. Customer support was helpful in resolving issues, but it took longer than expected. The pricing model could... See more
2 hours ago
Okendo has been a game-changer for our e-commerce business. The integration was seamless and the review collection features work really well. Customer support is responsive and helpful whenever we nee... See more
2 hours ago
Been using this for over a year now. Rarely have issues and when I do, support is quick to help. The review moderation tools work well for filtering out spam.
2 hours ago
The platform works but feels overpriced for what you get. Some features that should be standard are locked behind higher tier plans. The review collection is solid but nothing revolutionary.
While the core features work fine, I've encountered some glitches with the mobile interface. Customer support was helpful in resolving issues, but it took longer than expected. The pricing model could be more transparent.
Okendo has been a game-changer for our e-commerce business. The integration was seamless and the review collection features work really well. Customer support is responsive and helpful whenever we need assistance.
Been using this for over a year now. Rarely have issues and when I do, support is quick to help. The review moderation tools work well for filtering out spam.
The platform works but feels overpriced for what you get. Some features that should be standard are locked behind higher tier plans. The review collection is solid but nothing revolutionary.
Been using Okendo for about 6 months now. The interface is clean and easy to navigate. Love the automated review request emails - they've increased our review collection rate significantly.
Easy setup and good functionality. The review display options are nice and integrate well with our store theme.
Okendo plays nicely with our existing tech stack. The API documentation is clear and the Shopify integration was flawless. Customer service team knows their stuff.
The platform does what it promises but feels a bit pricey for smaller businesses. The analytics dashboard is helpful though I wish there were more customization options for the review widgets.
The review analytics and customer insights Okendo provides are invaluable for our product development. We can easily identify trends and areas for improvement. The photo review feature has boosted our conversion rates noticeably.
The basic review collection works well, but some advanced features feel clunky. Loading times can be slow during peak hours. Still better than our previous provider though.
Since implementing Okendo, we've seen a 40% increase in review submissions. The automated workflows save us tons of time, and customers seem to prefer the review experience over our previous solution. Highly recommend for growing businesses.
Our customers love leaving reviews through Okendo's interface. The photo and video review features have really enhanced our product pages. Setup was straightforward and the onboarding process was well-structured.
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Okendo is a customer review and user-generated content platform that helps e-commerce businesses collect, manage, and display customer reviews and ratings. The platform provides tools for gathering product reviews, photos, and videos from customers to help build social proof and enhance online shopping experiences. Okendo typically integrates with popular e-commerce platforms to streamline the review collection and display process for online retailers.
This business has claimed their CrowdTrust profile and actively responds to reviews.
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Okendo receives a generally positive reception from users, with many praising its reliability and user-friendly interface. Reviewers appreciate the seamless integration with existing tech stacks, particularly noting the effective Shopify integration and clear API documentation. The platform's review collection features, including photo and video options, enhance product pages and boost customer engagement. However, some customers express concerns about the pricing, feeling that certain features are overpriced or locked behind higher-tier plans. While the core functionalities work well, a few users mention that advanced features can be clunky and loading times may slow during peak hours. Overall, Okendo is seen as a solid choice for businesses looking to enhance their review management, though there is room for improvement in pricing and feature accessibility.