Reviewers generally appreciate the reliable service and knowledgeable staff at NTB, often highlighting the convenience of their location and extended hours. Many customers commend the quality of tire services, noting a good selection of tires and smooth installation processes. Positive experiences include thorough inspections and excellent brake repairs, with staff taking the time to explain issues and options without pressure to upsell. However, some consumers express disappointment with the alignment service, reporting ongoing issues after the repair and unexpected additional work suggested. Additionally, while many find the service satisfactory, a few mention long wait times, even with appointments, and some feel the pricing can be higher than competitors.
2 weeks ago
Brought my car in for wheel alignment but still pulling to the right after the service. When I called to discuss, they said I might need additional work that wasn't mentioned initially. Felt like they... See more
2 weeks ago
The team at NTB really knows their stuff when it comes to tires and automotive services. They diagnosed my brake issue quickly and had me back on the road the same day. Pricing was fair and they expla... See more
2 weeks ago
The oil change service was thorough and they checked all my fluids, which I appreciated. However, I had to wait almost 2 hours despite having an appointment. The staff was apologetic about the delay a... See more
2 weeks ago
They had the specific tire brand I wanted in stock and the price was competitive. Installation went smoothly and staff was knowledgeable about different tire options for my driving needs.
Brought my car in for wheel alignment but still pulling to the right after the service. When I called to discuss, they said I might need additional work that wasn't mentioned initially. Felt like they should have caught this upfront rather than after I paid for the alignment.
The team at NTB really knows their stuff when it comes to tires and automotive services. They diagnosed my brake issue quickly and had me back on the road the same day. Pricing was fair and they explained everything clearly. Only minor complaint is the waiting area could use some updating, but the quality of work more than makes up for it.
The oil change service was thorough and they checked all my fluids, which I appreciated. However, I had to wait almost 2 hours despite having an appointment. The staff was apologetic about the delay and the final work was good quality. Would probably try to schedule for less busy times in the future.
They had the specific tire brand I wanted in stock and the price was competitive. Installation went smoothly and staff was knowledgeable about different tire options for my driving needs.
Got new tires installed here and they were done in about an hour. Professional service.
My brakes were making terrible noises and they fixed the problem completely. The technician explained what was wrong and showed me the worn parts. Price was reasonable and the work was guaranteed. Car stops smoothly now and I feel much safer driving.
Been coming here for years for tire rotations and replacements. Always consistent quality and fair pricing.
Impressed with how detailed their inspection was when I came in for new tires. They showed me exactly what needed attention and what could wait. No pressure to buy additional services, which I really appreciated. The new tires were installed perfectly and they balanced everything properly.
The actual repair work was done well, but the wait time was longer than expected even with an appointment. Staff kept me updated though, which helped manage expectations.
The staff here goes above and beyond to help customers. They took time to explain my tire options and helped me find something within my budget. Installation was professional and they even cleaned my rims. Will definitely be back for future automotive needs.
The brake repair was done well and feels much safer now. However, the cost was significantly higher than quotes I got elsewhere. The convenience and quick turnaround might be worth it for some, but I'll probably shop around more next time.
Easy to get to and they have extended hours which works great for my schedule. Service has always been reliable and the staff is friendly. Prices are fair for the quality of work you get.
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NTB (National Tire & Battery) is an automotive service company that specializes in tire sales, installation, and battery replacement services. The business typically offers automotive maintenance services including tire rotation, balancing, and basic vehicle inspections. NTB operates retail locations that serve both individual consumers and commercial clients seeking tire and battery solutions.
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