Review summary

NORDINA HOME receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Firmaet er FAKE og eksisterer ikke i…

Firmaet er FAKE og eksisterer ikke i CVR-registret

LH
Laura was very informative

Laura was very informative! Thank you!

T
Hurtig svar og højt serviceniveau

Hurtig svar og højt serviceniveau

Helpful and friendly customer service.

Helpful and friendly customer service.

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All reviews

1,000 total • Write a review

Showing 181 - 190 of 996 reviews
ME
5 out of 5 stars

Flot lænestol i god kvalitet

Bestilte en flot lænestol sidste i marts, og fik den leveret uden problemer små 3 ugers tid efter. Var lidt skeptisk med firmaet, da jeg kunne læse mange dårlige oplevelser/anmeldelser, men min ordre og levering har fungeret ganske optimalt,- og min stol er flot, lækker og af god kvalitet. Indpakningen/emballagen var også super god,- og godt beskyttet.

Date of experience: April 23, 2025

JO
5 out of 5 stars

Great customer service

Super online service. Sofia was a great help, will definitely be returning

Date of experience: April 22, 2025

DA
5 out of 5 stars

Truly a great experience

Truly a great experience, great customer service and communication I had a minor problem with a chair but it was sorted immediately and very smoothly. The chairs I purchased were good quality and very comfortable Would highly recommended

Date of experience: April 22, 2025

SH
5 out of 5 stars

Outstanding customer service

I struggled with the assembly of an office chair. The customer service team got back to me promptly with advice on how to make it work and followed up. When I was unable to assemble the chair satisfactorily they offered to send a replacement or an upgrade. The new chair arrived in a couple of days and was completely straightforward to assemble.

Date of experience: April 22, 2025

R
1 out of 5 stars

This company is a bad joke - time two!

This company is a bad joke. Take your business elsewhere. I order 4 chairs, and only received the needed screws and wrenches to assemble 2 chairs. The company’s resolution was to send me 2 replacement chairs, as they do not stock parts. After a week’s delay, I received the replacement set — again without screws. I am canceling my order. Terrible terrible terrible!

Date of experience: April 18, 2025

MF
5 out of 5 stars

Courteous & professional

What’s to say the chair Premium sadly arrived damaged not necessarily there fault more a packing issue some of the parts being metal would have appeared to of punctured the seat back. Isabelle who have been in contact with via email has been very nice in her reply’s, prompt and courteous.I hope a resolution is in sight a slight reduction in price would suffice. Nordina Home went above and beyond emailing me immediately with a proposal that went further than I thought possible. honest and truly a pleasure to deal with. I would use and recommend them to anyone and everyone.

Date of experience: April 17, 2025

MB
5 out of 5 stars

sehr gute bersatung durch Sofia

sehr gute bersatung durch Sofia. helps a lot. thank you.

Date of experience: April 17, 2025

MN
5 out of 5 stars

Legendary customer service

I contacted them to replace the chair I received with a different one and they did it without any issues and didn't even ask for postage or the price difference - legendary customer service!! The chairs are beautiful too and super affordable. Highly recommend this brand.

Date of experience: April 16, 2025

k“
5 out of 5 stars

Das gekaufte Produkt habe ich storniert.

Das gekaufte Produkt habe ich storniert, der Kundenservice hat schnell reagiert und eine unkomplizierte Lösung gefunden. Sehr professionell und freundlich. Kann also einen Kauf dort trotzdem empfehlen, weil die Sicherheit bei der Firma gibs. Schnelle und umfassende Beantwortung meiner Anfrage durch Laura und Isabella. Alle offenen Fragen wurden schnell und sehr freundlich beantwortet. Ich bin überrascht, wie problemlos diese Angelegenheit gelöst wurde. Die Mitarbeiterin haben einen guten Job gemacht. DANKE. Große Lob für Frau Isabelle und Laura. Andreas

Date of experience: April 16, 2025

P
5 out of 5 stars

Parfait

Parfait, très réactif ! un grand merci à Félix

Date of experience: April 16, 2025

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