Best quality goods
Loving my purchase . Worth the price .
4.2
Great
363 reviews
5-star
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1-star
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Review summary
Nere Travel receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Obsessed!!
Fast delivery. Great products. Love my new luggage!!
Non-existent customer service
It was easy enough when I placed the order but when I decided to return to the cabin luggage I bought and proceeded everything, the parcel was collected by DPD since 11 July, until now I have not received my money back. The only way to get in touch with Customer Service is via the email that no one replies. I have sent follow up email, yet no one replies.
Absolutely love my new bag
Absolutely love my new bag. It was perfect for our travels. Lots of pockets and just the right size.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
neretravel.co.uk
All reviews
363 total β’ Write a review
Showing 221 - 230 of 359 reviews
MJ
Came quickly and packed really well
Came quickly and packed really well
Date of experience: September 10, 2024
KB
Obsessed with these cases
Obsessed with these cases, light weight, bright and colourful. My go to now for all suitcases
Date of experience: September 10, 2024
K
Kaz
US
Poor Customer Service UPDATE
Took delivery of Bondi Nylon Tote Bag in PannaCotta, lovely bag beautiful colour, unfortunately I ordered the bag in Pink. Customer Service took so long to respond to my email, I would have quite happily accepted an exchange, but there was no communication until I initiated a return. Bag was returned on 5/9/24 via DPD. i would have re ordered but the initial discount I used could not be used again, felt this was a little unfair as it was a mistake on the part of Nere. I've now given up and waiting on a refund. It would be so helpful if you could actually speak to someone rather than communicate through email. UPDATE:- I have received my refund, but still stand by my review, customer service and communication is shocking, which it such a shame as the suitcase, cabin bag and weekend bag, that I have and use regularly is such good quality, the tote bag would have finished off my set beautifully.
Date of experience: September 9, 2024
SL
Beautiful luggage
Beautiful luggage, on Trend and stylish quick free delivery.
Date of experience: September 8, 2024
ST
Great products
Great products, cool colourways, love these accessories.
Date of experience: September 7, 2024
AA
Superb Quality
Fantastic service, delivered within 2 days. Perfect fit on our Samsonite cases. Love the zipper at the bottom, it makes it really easy to fit. Highly recommended
Date of experience: September 6, 2024
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