Review summary

Nere Travel receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Best quality goods

Loving my purchase . Worth the price .

Obsessed!!

Fast delivery. Great products. Love my new luggage!!

EC
Non-existent customer service

It was easy enough when I placed the order but when I decided to return to the cabin luggage I bought and proceeded everything, the parcel was collected by DPD since 11 July, until now I have not received my money back. The only way to get in touch with Customer Service is via the email that no one replies. I have sent follow up email, yet no one replies.

Absolutely love my new bag

Absolutely love my new bag. It was perfect for our travels. Lots of pockets and just the right size.

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All reviews

363 total • Write a review

Showing 211 - 220 of 359 reviews
JM
1 out of 5 stars

I never received the item

I never received the item. I emailed saying I never received it and no one has got back to me. The delivery was left on top of the bin or inside the bin but I live on a busy road in an area to which someone would have sadly taken it. Re; I still haven’t heard anything back and emailed them myself and still didn’t so sadly I’m disappointed with the company

Date of experience: September 17, 2024

O
1 out of 5 stars

No response to multiple emails to…

No response to multiple emails to Customer Service re purchase. Really poor

Date of experience: September 17, 2024

JG
5 out of 5 stars

First time ordering from this company…

First time ordering from this company and more than pleased with bag...

Date of experience: September 16, 2024

DJ
5 out of 5 stars

Great service

Great service, great quality and quick delivery

Date of experience: September 15, 2024

K
5 out of 5 stars

Luggage straps

Purchase easy, delivery quick and efficient. Goods ordered of good quality

Date of experience: September 15, 2024

KB
5 out of 5 stars

Love this suitcase

Love this suitcase, it's really beautiful and the wheels are so smooth and quiet! I got the Caype medium in sand.

Date of experience: September 15, 2024

KL
1 out of 5 stars

They don’t answer your emails?

They don’t answer your emails? Send to separate emails regarding about my item and unfortunately they still haven’t gotten back to me and also there’s not even a phone number to contact them in case they don’t see the email?

Date of experience: September 14, 2024

D
1 out of 5 stars

Disappointed

We ordered various items including two passport covers. One cover is fine but my cover arrived with marks and scuffs. I was so disappointed. I was not impressed by the way the items were just put into a brown bag with no wrapping. This came across as quite careless. I have contact Nere about this passport cover and sent pictures and have yet to hear back from them.

Date of experience: September 14, 2024

S
5 out of 5 stars

Good pieces of kit

Good pieces of kit. Would be nice to have some tags thrown in with the cost of them but hey ho

Date of experience: September 14, 2024

MT
5 out of 5 stars

Lovely item

Lovely item. Extremely fast delivery - though I did request that delivery be delayed for a week! Fortunately it worked out OK.

Date of experience: September 12, 2024

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