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HomeNeo Tourism Reviews
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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

Filter by rating:
customer
customer
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Very helpful

Very helpful

Helpful?
GORDON
GORDON
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

My trip advisor

My trip advisor, Daniella,treated me like a little sister taking care of her big brother. Happy,helpful,very patient and kind. An absolute pleasure to have this lady,s assistance and guidance. Promote her please. A wonderful stress free experience.

Helpful?
Tony Sheppard
Tony Sheppard
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Janet is highly competent at Neo Travel

We travel London to Philippines regularly so for me to use a travel agent its all about knowledge and competency. I am flying from London to Iloilo in 2025 and had a number of things I wanted to achieve during the travel sectors. I found Janet highly competent and knowledgeable. I achieved all of my goals for the trip without any hassel at all. I would highly Janet and would use her, Neo Travel again.

Helpful?
Mrs arlene cross
Mrs arlene cross
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Janet Davis 👍👍👍

Janet davis my favourite agent. Neo tourism well done. good service ,well mannered staff . A big massive Thank u❤️❤️❤️

Helpful?
Ralph Morris
Ralph Morris
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

first time booking with these so I…

first time booking with these so I can't compare them too much with other travel agents but the way they handled our flight arrangements they were good

Helpful?
Francis Ammasi Sabas
Francis Ammasi Sabas
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

5 star to emma

5 star to emma

Helpful?
customer
customer
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Booking my flight from London to Madrid. December 2024 to January 2025

Booking my flight from London to Madrid and vice versa on December was really a good experience with one of the staff who patiently attended to my queries patiently. Just want to make special mention of Anna Taylor who did her best to get me the best options. I commend her on her commitment and dedication though there are still rooms for improvement. Thank you Anna and hope to have a nice flight coming December and January 2025.

Helpful?

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Rowena
Rowena
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

First of all I want to thank you to…

First of all I want to thank you to Emma Smith she's the one to book my flight for next year going to Cyprus 🇨🇾...I recommended her for who wants to book for holiday...Emma Smith I will give you 5***** 😍😘😘😍😘

Helpful?
Anabelle Lagman
Anabelle Lagman
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Janet Davis

Janet Davis, you’re A Star ! Thank you so much for your assistance and answering all my querries., for showing us flight options & dealing with our concerns.. Will definitely book on here again 👍

Helpful?
Jessica Boswell
Jessica Boswell
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Jasmin has been very patient and very…

Jasmin has been very patient and very helpful towards my query. She’s very polite and accurate when giving all the information we needed. Keep up the good work guys xx

Helpful?
rosemarie
rosemarie
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Anna,your a star....

Anna, was so friendly and helpful. its highly recommended ❤️🙏

Helpful?
customer
customer
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Emma was very helpful and kind and patient when my flight was delayed, she always updated me on where I was until I reached my destination

Emma was very helpful and kind and patient when my flight was delayed, she always updated me on where I was until I reached my destination

Helpful?
Wilhelmina Marie Doria
Wilhelmina Marie Doria
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Ms Janet is very accommodating and…

Ms Janet is very accommodating and attentive to our preferences.

Helpful?
Albina
Albina
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Neo Tourism Staffs

All the staffs I have spoken to on the phone are sweet voiced and very attentive and supportive.The team leader Ana Taylor is willing to help beyond her responsibilities.Salute and more power

Helpful?
Emile Mariano
Emile Mariano
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Really amazing service

Really amazing service, goes extra mile to to find us great deals on tickets. Thanks to Daniella Brently. Highly recommended.👍🏻

Helpful?
customer
customer
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Janet is very lovely..I was very…

Janet is very lovely..I was very impressed ..very helpful.

Helpful?
Marz Lusung
Marz Lusung
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Janet was so helpful,she didnt gave up…

Janet was so helpful,she didnt gave up on me until she found a good deal.Looking forward to our flight and for sure i will book with them again..Thank ypu souch Janet,

Helpful?
Quennie Veraque
Quennie Veraque
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Booked our flight in your agency

Booked our flight in your agency. Emma was really helpful in finding a flight that suited my budget. She's amazing and well conversant. Highly recommended service!!(:-

Helpful?
Adnan Yousaf
Adnan Yousaf
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Neo travel is the best especially…

Neo travel is the best especially Rachel Young who found me a good holidays deal with flight Excellent customer service very knowledgeable. Recommend ******

Helpful?
Edna
Edna
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Just happened to see Neotourism advert…

Just happened to see Neotourism advert on facebook so I decided to give it a try to book my plane ticket. And it was great as Daniella whose the one to took care and patiently answer all my enquiries and made the booking for my flight .It was a really good experience. Thank you.

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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