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HomeNeo Tourism Reviews
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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

Filter by rating:
Delia Samson
Delia Samson
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

It was great and satisfied with the…

It was great and satisfied with the service.Highly recommended.

Helpful?
Hannah Panergo
Hannah Panergo
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Well done

Rachel young is very efficient and professional and offered me options straightaways

Helpful?
Mila flor Hunter
Mila flor Hunter
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Highly recommended as travel agency

Highly recommended as travel agency. Very friendly patient and honest agents. Service is excellent.

Helpful?
Kate R.
Kate R.
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Exceptional Customer Service

My experience with this agency has been exceptional. The agent that had been helping me in looking for the flight suitable for my family's needs and budget was Chanel Rae. She has been very accommodating and resourceful, a true gem to this company! She definitely knows what true Customer Service is. I hope more agents follow her lead. Thank you Neo Tourism.

Helpful?
Jaime Asi
Jaime Asi
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Brilliant customer service

Brilliant customer service

Helpful?
E
E
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Janet Davis was so amazing.

Janet Davis patiently advised me and gave me the most affording flight that was most suitable with my preferences, and took her time finding the right airline for me. She answered all of my questions and i’m so impressed considering this is my first time using Neotourism. All the information needed for my travel was provided well and clearly, and i’m overall really happy with my experience. Thank you!! E. Toloza

Helpful?
Jonathan Osit
Jonathan Osit
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Thank you Emma for booking my ticket…

Thank you Emma for booking my ticket and God bless you.

Helpful?

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Roy
Roy
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Anna Taylor from Neo Tourism was a…

Anna Taylor from Neo Tourism was a great help in get my flight sorted she came back to me several times to make sure that all was correct. Well done Anna

Helpful?
JW
JW
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Emma was very helpful.

Emma was very helpful.

Helpful?
customer Irenea  Vitualla
customer Irenea Vitualla
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Ticket booking

Satisfied 😊 I am happy that I met Janet she is amazing 👍❤️

Helpful?
Desiree
Desiree
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great experience with Chanel of neo tourism.

Chanel, is very accommodating, she really explains everything well and assisted me all the way. I will surely recommend my family and friends to neo tourism and ask for Chanel to assist them on thier queries.

Helpful?
ruby joshua
ruby joshua
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Very helpful and understanding

It's great and helpful and very kind lady I recommended the company anytime

Helpful?
Ms m c
Ms m c
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Feeling truly blessed to have met the…

Feeling truly blessed to have met the warm and friendly Chanel Rae from Neo Tourism,it has been an incredibly enriching experience,I understand the importance of trust and reliability. Initially, I was hesitant to engage with online services, given the challenges in trusting someone I had not met personally. However, Chanel Rae certainly proved my reservations wrong. She demonstrated exceptional professionalism and friendliness, assisting me in finding the most affordable and reliable plane tickets. Chanel was meticulous in understanding my needs and provided options that perfectly suited my budget. Her dedication and sincerity shone through in every interaction, marking her as a remarkable asset to Neo Tourism. This encounter not only exceeded my expectations but also dissolved any doubts I had about online transactions. I am immensely grateful for her service. 🙏❤️ I encourage everyone seeking travel arrangements to consider contacting Chanel for an exemplary customer service experience. Thank you, Miss Chanel Rae, for your invaluable assistance. Keep up the outstanding work, and may you continue to be a beacon of positivity and efficiency in your field. God bless. ✈️🌟

Helpful?
Lolita Simpson
Lolita Simpson
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Very Helpful, thanks.

Easily allows for travel opportunities; Straightforward and simple. The customer service was excellent and extremely helpful, friendly and non-judgmental, and quick.

Helpful?
Myla Vidad
Myla Vidad
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Daniella Brently ( Flight booking)

Friendly and knowledgeable agent Daniella provide a great travel options. Very efficient, professional & helpful throughout the booking service. The experience I received from Daniella is very smooth & quick service. Highly recommend. Mr & Mrs Nestor Mopera

Helpful?
MR MARTIN DOWD
MR MARTIN DOWD
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Excellent service & communication.

Whilst new have not finalised a booking yet, I have to compliment Jasmin on great personal service. She has taken note of our requirements, not tried to press us towards options that may suit her, and provided us with some excellent options for myself and my fellow travellers to consider. Hopefully we will be booking soon.

Helpful?
customer
customer
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Very satisfied customer here

Very satisfied customer here! Miss Emma is so professional and easy to talk . ✨✨✨✨✨

Helpful?
Mrs. Foenander
Mrs. Foenander
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

I can’t express how wonderful Rachel…

I can’t express how wonderful Rachel was in assisting with my relatives’ travel questions! She transformed a typically challenging process into a seamless experience from the very start. Her knowledge and enthusiasm were incredible, addressing every question with meticulous care, making me feel like I had a personal travel expert by my side. If you need travel assistance, Rachel is an absolute gem! I can't wait to work with her again! ✈️✨

Helpful?
David Cropper
David Cropper
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Neo Tourism

Neo Tourism and in particular Daniella Brently have been a great help in finding suitable flights and hotels for our needs. They worked tirelessly and kept us informed at all times with the progress. Using their knowledge and expertise to our advantage. Took away alot of the stress for us.

Helpful?
Jon Mcintyre
Jon Mcintyre
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Gave my details of my next proposed…

Gave my details of my next proposed trip away and Jasmin was absolutely brilliant and so helpful and kind, she gave me options and also links to where I wanted to go, she is an absolute star and I can’t wait to book my flight through her.

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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