Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.
8 months ago
I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts
8 months ago
Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .
8 months ago
It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……
8 months ago
Emma is very patient helpful and kind.
This is my first time to use Neo Tourism..Thanks for everything Grace Mellor..you're the best and a credit to your company..You know, I have planned many trips before with various travel agents and I must say you are truly one of the best agent/agency I have had the pleasure to interact with. We thank you very much for all your work and dedication to make this trip happen! Regards, Marilyn B..
staff are very good and very helpful. will try their best to give you which is best of your requested holiday plan. i always like ANNA Taylor who is making her effort to look for best deals for me. Cheers to all the staff too.
Treated very well, easy to deal with Janet she kept me informed on what was going on, it is called customer service and many companies how forgotten the importance of it, thankfully Neo Tourism has not.
Excellent service staff go the extra mile very friendly patient and professional Big thank you to Miss Janet
I was hesitant to call Neo Tourism because it chalkengingbto put your trust to someone over the phone and not meeting them personally. But they prove me wrong Miss Janet has assisted us and choose the most affordable and reliable plane ticket for us. Shenwas professional in all ways and offer us options that suits our budget. She is simply a gem in the company. It was simply an awesome experience for us. Thank you Neo Tourism.
Thanks Anna, It’s highly recommendable especially to our Filipino community, Neo Tourism Uk. Your dedications to your customer, am impressed the service you showed.
Everythink is ok..thank you so much to Emma because is in the right place...She make a good job
Easy to talk and will find the best deal.
Very professional . Prompt action . Very helpful . Highly recommended . Ms Anna has been brilliant
the thing that made a very pleasant experience was your lady that helped me very very much with my booking I believe she was called ANNA she was most helpful and I would say worth her weight in gold everything was no bother to her
Everything from start to finish. Chanel is so patient and understanding when I did my booking so I’m mostly grateful
Thank you so much to mam janet davis for your effort helping me out with my ticket thanks god bless po
This is a well recommended travel agency. Smooth transaction with very efficient staff named JANET . Everything laid nicely. well done to you
Excellent Staff Rachel! Well done! Thank you.
Janet was helpful.
EXCELLENT, VERY HELPFUL
It is my first time to book flight with Neo tourism. Janet was kind,nice and very responsive to my inquiries.Got my ticket the same day after I send my payment. Will definitely recommend also to my colleagues.
Superb service from start to finish. Happy, friendly and dedicated to getting you a fair price. Would use again and highly recommend. Daniella B gets 5 stars from me
deal to client professionally.
Brilliant costumers service Emma is very helpfull
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Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.
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