Truly bizarre company.
Truly bizarre company. I called them on a Friday afternoon and told them my entire situation about a person/business owing me money. They advised it’ll be no issue and £30 or so to find the business owners address so I can add him and the business he’s acting as in a MCOL small claims court. They said it would be with me by the following Monday morning/early afternoon. I heard back from them on Tuesday saying they had found the person whom owes me money, but that the bill would be higher than they told me, it would be £64.80 as I did not have a last known residence address for the business owner. I had no issue with this and paid them immediately that very same day. The following couple days I kept calling them as I was anxious to get a move on filing my claim against the business and the business owner so the court’s can decide whom is liable for the debt and shady business practices. I kept being told they were busy but that someone would call me back. They did not. When they did get back to me, remember I have already paid at this point, this is important to remember. They asked me for proof that I was owed money by the owner/business, I sent them 22 attachments of proof of being owed the money 19 minutes after they asked for evidence. They got back to me at 11:35PM the following evening advising me that they were not willing to share the thiefs information to me so I could add him to my small claim. They conceded it was clear the thief was seemingly responsible for returning my money to me, but that it was a business/company debt and not his personal debt to me, and that ‘ Dear Stephen, many thanks for your enquiry. I’m sorry to say I don’t think we can supply Mr Knotman’s personal information on the back of these documents – whilst eventually he becomes the man that people say can organise your repayment – it seems to me that this is a Company debt and not his personal liability. You say that you want to pursue him and his company through the Courts but I have looked at the Company name that you have supplied and he has never either a shareholder or director.’ Which was truly the most bizarre of statement. I know for a fact from the former partner of the business Jake Knotman is the current sole owner/director/shareholder of KO PROPERTY ACADEMY. Anyone whether you be a regular person, or a ‘professional’ tracing company can find in 30 seconds that Jake is the active director of the business. So I was of course disappointed to be denied his information so I could pursue him in any litigation, but I was truly flummoxed that so called professionals can’t see he’s a director and ‘ he has never either a shareholder or director.’ when he is quite easily findable as the sole director of this business which can be found in 30 seconds on companies house. So if you want my advice do not use nationwide tracing. When I expressed my confusion at the very apparent info regarding the owner being an active director on companies house, to which i provided two images proving this to be the case, it was completely ignored and a refund was issued, the refund was incredibly speedy. If you want a company whom will provide no service, but issue fast refunds I couldn’t recommend them anymore than I already do - however, if you want a logical, competent and courteous service, you’d better look elsewhere. I asked them for feedback to my previous email proving the owner was in fact an active director of the business. I was ignored. All of this info I can verify if anyone wishes to ask me for it. But let’s just say it’s sour grapes cause they didn’t provide what I asked for.. let’s think of this logically. So they took my money, went to the trouble of finding him before even asking me for proof of him owing me money, or if he even was a director in the first place. Ignoring the fact anyone with a brain in their nut could find him on companies house, but somehow they couldn’t. Let’s say I’m wrong, and he never was a director. Why did they not find out he was a director or not, before they ever made any effort to find where he lives. What sense does that make? Why did they take my payment before knowing if he was a director or not? What sense does any way they operate make? Like I said, a truly bizarre company. Avoid.
