Nailtek Reviews

Been using Nailtek for our office network maintenance for over a year now. Their technicians are knowledgeable and always arrive on time. Only minor complaint is that their response time for non-urgent issues could be faster, but overall very satisfied with their work.

They do good work and are reasonably priced. The team knows their stuff but sometimes it feels like they're rushing through jobs to get to the next one. Still recommend them overall.

Perfect fit for our small company's IT needs. They don't oversell services we don't need and are always honest about costs upfront. Their monthly maintenance plan has prevented several potential disasters.

Called them for an emergency server issue on a Friday afternoon and they had someone out within 2 hours. Problem was resolved quickly and the technician explained everything clearly. Will definitely use them again.

While their technical skills are good, I was frustrated with how long it took to get someone out for what seemed like a simple issue. When they finally came, it was fixed in 20 minutes. Better scheduling needed.

The technical expertise is definitely there, but communication could be improved. Sometimes I felt left in the dark about what was being done and how long it would take. The end results were good though.

Technically competent team but they need to work on explaining things in layman's terms. Sometimes felt like I was being talked down to or that they assumed I understood technical jargon I didn't know.

Quick response times and they actually fix the problem instead of just applying band-aids. Pricing is fair for the quality of service you get.

Fair pricing and competent service. Nothing fancy but they get the job done efficiently.

We've been working with them for 3 years now and they've been consistently reliable. The proactive monitoring they provide has caught issues before they became major problems. Very happy with the partnership.

Had a major data crisis and Nailtek worked around the clock to recover everything. Their expertise and dedication went above and beyond what I expected. Can't thank them enough for their hard work.

The quality of work is undeniable and their staff is very professional. However, their rates are on the higher side compared to other local providers. You do get what you pay for though.